Call Handling for our Answering Service

ReceptionHQ uses the latest telecommunications technology to enable our receptionists to access all your details when a call rings on your Personal Number. Our receptionist screens provide the following information which you can update at anytime from our Web Portal:

• Personal Number and company name.

• Personal Greeting. We can answer your call in your company name or however you like. Each personal number can have its own greeting.

• All your employee or department contacts. Each of these are allocated to a personal number - you can have a national phone directory just like a big corporate.

• Priority diversion numbers for each personal number. These are the numbers our receptionists call you on.

• Call Status - we know if you are still on another call so that you will not be disturbed.

• Do Not Disturb - if you are busy just set your DND flag and we will send you messages.

• Message Preference - choose from Voicemail, Email or SMS.