Luisa joined ReceptionHQ in May 2018 and is responsible for call center operations in the United States, the US and UK. Luisa works closely with our team leaders, and their locally-based teams of virtual receptionists, to grow and deliver the premium receptionist experience we provide for our clients’ callers. She says, “The ReceptionHQ team is highly engaged and there’s a great culture. I truly believe the possibilities are limitless.” Originally from Scotland, Luisa has extensive experience overseeing contact center operations in various locations around the world.