Should I choose per-call or per-minute pricing?

We offer per-call pricing on our MessageExpress and Receptionist Plus plans. We offer per-minute pricing on our MyAssistant and MyDiary plans.

Choose per-call pricing if:

• Your calls are typically brief (simple messages, quick inquiries)
• You value predictable costs per interaction
• Most calls require similar handling time

Choose per-minute pricing if:

• Your calls vary significantly in length
• Detailed information capture is essential
• You want to pay only for the exact time used

Both models include the same professional service quality. You can also switch between models as your needs change – there’s no lock-in contract.