Affordable call answering services for small businesses
Missing business calls? Feeling burnt out? Wish you had a receptionist? Our live answering services help thousands of US small businesses to thrive by preventing lost opportunities, all for a fraction of the cost of a full-time employee.
Save precious time, get more done and never miss a lead with a PAYG virtual reception from just $19 a month
US receptionists
The majority of our receptionists are in the US, with bilingual answering options and overflow support available.
24/7 availability
After-hours, weekends, public holidays … we can answer day or night, 365 days a year, so you never miss opportunities.
Custom call greetings
Calls are answered with your preferred greeting to ensure your callers enjoy a consistent experience.
Instant emails or texts
Receive email or SMS messages after each call, containing caller details and their reason for calling.
Screening & transfers
Call screening and transfer options for unlimited staff or departments, so you only take the most important calls.
Short-term flexibility
With no lock-in contract, you can use our services temporarily to cope with staff shortages or seasonal demand.
How our virtual receptionist service works
Set up within minutes
Tell us about your small business, your preferred greeting and how you’d like us to interact with your callers. Then simply confirm who should receive messages or, depending on your plan, call transfers when they’re available.
Customer calls you
By forwarding your small business phone to the unique number we provide, we’ll know when an incoming call is for you. You’ll have flexibility to send all calls to us or only unanswered calls.
We answer for you
Our predominantly US-based small business virtual receptionists will answer your calls with your preferred greeting, 24/7 if you wish. Depending on your plan, we can take messages, transfer selected calls, answer FAQs, submit leads into your CRM, take orders, process payments, schedule your appointments and more.
We deliver your messages
After each call you’ll immediately receive a message by email, SMS or both (as chosen by you) including details such as the caller’s name, phone number and, of course, the reason for their call.
Your tools are our tools
Our MyAssistant and MyDiary call answering services include seamless integration with the software you already use, including your preferred calendar, booking system or CRM for scheduling appointments or adding new clients.
Reclaim the hours in your day
Small business owners have many hats to juggle, but trying to answer every call yourself can quickly result in burnout.
ReceptionHQ’s 24/7 virtual receptionists answer your calls as though they work for your business, leaving you free to focus on your business priorities or spend uninterrupted time with your family.
Best of all, with no lock-in contract, you can just as easily use our services long-term or short-term, to fill an urgent need.
- No phone ringing at all hours
- No pesky voicemail hangups
- No stress over lost opportunities
- No HR or training headaches
- No massive wage cost
- No-obligation free trial
Complementary small business solutions
+ Phone numbers
Add multiple additional local numbers or toll-free numbers to the local number you receive for free with your live call answering package.
+ Automated messaging
Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.
+ Virtual address
Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.
What our customers love
Trusted by thousands of small business owners across the US
FAQs
Find out more
Have questions? Please fill in your details and we’ll be in touch.
Want to try our small business answering service for free?
Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
Want to try our small business answering service for free?
Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
What does the free trial include?
The trial is based on our ReceptionistPlus service, with our team of virtual receptionists able to take messages and transfer calls based on your availability settings.