Portal Access FAQs

The email address to login to your client portal or mobile application is usually the same as your ReceptionHQ billing email address.  Please try entering the email address used for your ReceptionHQ invoices and if you’re still unable to login, please contact our friendly customer service team at support@receptionhq.com.

Please check you’re trying to log in and reset your password from the correct ReceptionHQ website. This is the United States website. If you’re a ReceptionHQ UK customer or a ReceptionHQ NZ customer, you’ll need to log in via the .co.uk website or .co.nz website respectively. If you’re a ReceptionHQ US customer and need further assistance, please contact support@receptionhq.com.

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