Reliable virtual reception service for an entire team
ReceptionistPlus is an ideal virtual reception solution for businesses who want calls answered with a customized greeting, call transfer options and messages sent instantly to any team member.
Creating exceptional caller experiences for your English-speaking or Spanish-speaking customers
US receptionists
The majority of our receptionists are in the United States, to ensure a true representation of your business.
24/7 live call answering
We operate all day, every day, so we can answer your calls around the clock if you turn on after-hours live answering.
Custom call greetings
Calls are answered with a fully customized greeting to ensure your callers enjoy a seamless experience.
Screening & transfers
Call screening and transfer options for unlimited staff or departments, so you only take the most important calls.
No lock-in contract
Month-to-month subscriptions and no cancellation fees mean flexibility to scale up (or down) as needs change.
Instant emails or texts
Receive email or SMS messages after each call, containing caller details and their reason for calling.
Let us manage your calls so you can manage your business
You can easily manage the receptionist’s greeting, call transfer availability and message preferences in real-time, plus add additional staff of departments as contacts for transfers or messages, using our online client portal or mobile app (iPhone and Android).
ReceptionistPlus packages
Perfect for businesses of all sizes who want personalized call answering, call transfers and messaging for multiple staff
ReceptionistPlus
$29*per month
Pay as you go
$2.85 per call*
Great for reception overflow or intermittent use
Inquire nowReceptionistPlus 25
$69*per month
Includes 25 calls
Excess calls $2.80/call*
Ideal for sole traders & small businesses with low call volumes
Inquire nowReceptionistPlus 50
$119*per month
Includes 50 calls
Excess calls $2.70/call*
The preferred option for most US small businesses
Inquire nowReceptionistPlus 100
$220*per month
Includes 100 calls
Excess calls $2.65/call*
Suitable for small to medium size businesses anywhere in America
Inquire nowReceptionistPlus 150
$325*per month
Includes 150 calls
Excess calls $2.65/call*
Suitable for small to medium size businesses anywhere in America
Inquire nowReceptionistPlus 200
$435*per month
Includes 200 calls
Excess calls $2.65/call*
Suitable for small to medium size businesses anywhere in America
Inquire nowReceptionistPlus 300
$640*per month
Includes 300 calls
Excess calls $2.65/call*
Ideal for medium to large businesses anywhere in America
Inquire nowReceptionistPlus 400
$855*per month
Includes 400 calls
Excess calls $2.65/call*
Ideal for medium to large businesses anywhere in America
Inquire nowReceptionistPlus 500
$1,070*per month
Includes 500 calls
Excess calls $2.60/call*
Ideal for medium to large businesses anywhere in America
Inquire nowReceptionistPlus 600
$1,275*per month
Includes 600 calls
Excess calls $2.60/call*
Perfect for larger US businesses with higher call volumes
Inquire nowReceptionistPlus 700
$1,485*per month
Includes 700 calls
Excess calls $2.60/call*
Perfect for larger US businesses with higher call volumes
Inquire nowReceptionistPlus 800
$1,690*per month
Includes 800 calls
Excess calls $2.55/call*
Perfect for larger US businesses with higher call volumes
Inquire nowReceptionistPlus 900
$1,905*per month
Includes 900 calls
Excess calls $2.55/call*
Best value for organizations & companies with high call volumes
Inquire nowReceptionistPlus 1000
$2,110*per month
Includes 1,000 calls
Excess calls $2.55/call*
Best value for organizations & companies with high call volumes
Inquire nowHigher volume plans
Corporate packagesIf you’re needing a telephone answering service that caters for more than 1,000 calls per month, then you’ll want to ask about our high-volume discounts
Inquire now* Plus relevant sales tax. Refer to Terms & Conditions.
How it works
Set up within minutes
Our instant activation and simple setup means our receptionists can be answering your calls within minutes. Simply tell us how you’d like us to interact with your callers, who will potentially be available for call transfers and who should receive messages.
Customer calls you
By forwarding your business phone to the unique number we provide, we’ll know when an incoming call is for you. You’ll have flexibility to send all calls to us or only unanswered calls.
We answer for you
Our friendly and professional receptionists will answer your business calls with your customized greeting, 24/7 if you wish, providing a seamless experience for your customers. We’ll answer questions about your business, take messages and attempt to transfer selected calls unless your availability is set to “do not disturb”.
We deliver your messages
After each call you’ll immediately receive a message by email, SMS or both (as chosen by you) including details such as the caller’s name, phone number and, of course, the reason for their call.
Bundle your ReceptionistPlus service
+ Virtual address
Choose a virtual address to enhance your business’s image or expand into new territories, without expensive overheads or the need to relocate.
+ Phone numbers
Add multiple additional local numbers or toll-free numbers to the local number you receive for free with your live call answering package.
FAQs
What our customers love
Trusted by more than 25,000 businesses
Find out more
Have questions? Please fill in your details and we’ll be in touch.
Want to try our call answering services for free?
Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
Want to try our call answering services for free?
Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
What does the free trial include?
Our free trial is based on our ReceptionistPlus service, with US-based receptionists able to take messages and transfer calls based on your availability settings.