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Reliable virtual reception service for an entire team

ReceptionistPlus is an ideal virtual reception solution for businesses who want calls answered with a customized greeting, call transfer options and messages sent instantly to any team member.


Creating exceptional caller experiences for your English-speaking or Spanish-speaking customers

US receptionists

The majority of our receptionists are in the United States, to ensure a true representation of your business.

24/7 live call answering

We operate all day, every day, so we can answer your calls around the clock if you turn on after-hours live answering.

Custom call greetings

Calls are answered with a fully customized greeting to ensure your callers enjoy a seamless experience.

Screening & transfers

Call screening and transfer options for unlimited staff or departments, so you only take the most important calls.

No lock-in contract

Month-to-month subscriptions and no cancellation fees mean flexibility to scale up (or down) as needs change.

Instant emails or texts

Receive email or SMS messages after each call, containing caller details and their reason for calling.


Let us manage your calls so you can manage your business

You can easily manage the receptionist’s greeting, call transfer availability and message preferences in real-time, plus add additional staff of departments as contacts for transfers or messages, using our online client portal or mobile app (iPhone and Android).

ReceptionistPlus packages

Perfect for businesses of all sizes who want personalized call answering, call transfers and messaging for multiple staff


Small

Up to 50 calls per month

Medium

Up to 200 calls per month

Large

Up to 500 calls per month

Extra Large

Up to 800 calls per month

Enterprise

900+ calls per month

ReceptionistPlus
$33*

per month

Pay as you go

$2.99 per call*

Great for reception overflow or intermittent use

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ReceptionistPlus 25
$75*

per month

Includes 25 calls

Excess calls $2.99/call*

Ideal for sole traders & small businesses with low call volumes

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ReceptionistPlus 100
$230*

per month

Includes 100 calls

Excess calls $2.80/call*

Suitable for small to medium size businesses anywhere in America

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ReceptionistPlus 150
$340*

per month

Includes 150 calls

Excess calls $2.80/call*

Suitable for small to medium size businesses anywhere in America

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ReceptionistPlus 200
$450*

per month

Includes 200 calls

Excess calls $2.80/call*

Suitable for small to medium size businesses anywhere in America

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ReceptionistPlus 300
$670*

per month

Includes 300 calls

Excess calls $2.80/call*

Ideal for medium to large businesses anywhere in America

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ReceptionistPlus 400
$880*

per month

Includes 400 calls

Excess calls $2.80/call*

Ideal for medium to large businesses anywhere in America

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ReceptionistPlus 500
$1,100*

per month

Includes 500 calls

Excess calls $2.75/call*

Ideal for medium to large businesses anywhere in America

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ReceptionistPlus 600
$1,315*

per month

Includes 600 calls

Excess calls $2.75/call*

Perfect for larger US businesses with higher call volumes

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ReceptionistPlus 700
$1,530*

per month

Includes 700 calls

Excess calls $2.75/call*

Perfect for larger US businesses with higher call volumes

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ReceptionistPlus 800
$1,740*

per month

Includes 800 calls

Excess calls $2.70/call*

Perfect for larger US businesses with higher call volumes

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ReceptionistPlus 900
$1,960*

per month

Includes 900 calls

Excess calls $2.70/call*

Best value for organizations & companies with high call volumes

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ReceptionistPlus 1000
$2,175*

per month

Includes 1,000 calls

Excess calls $2.70/call*

Best value for organizations & companies with high call volumes

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Higher volume plans
Corporate packages

If you’re needing a telephone answering service that caters for more than 1,000 calls per month, then you’ll want to ask about our high-volume discounts

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* Plus relevant sales tax. Refer to Terms & Conditions.

How it works

Bundle your ReceptionistPlus service

+ Virtual address

Choose a virtual address to enhance your business’s image or expand into new territories, without expensive overheads or the need to relocate.

+ Phone numbers

Add multiple additional local numbers or toll-free numbers to the local number you receive for free with your live call answering package.

FAQs

Forwarding your business phone calls to ReceptionHQ is easy. To have our team of virtual receptionists answer your calls, simply:

  1. Decide whether you wish to forward calls immediately to ReceptionHQ (the best solution for most businesses) or have delayed call forwarding.
  2. Identify the call forwarding codes for your telecommunications provider. Most providers publish these codes on their websites.
  3. Use the codes to enable call forwarding to the local or toll-free number you choose to have allocated to you (aka your Assigned DID).

For more information, check out our article Forwarding Your Business Calls to ReceptionHQ’s Reception Team, which outlines:

Yes.  Spanish bilingual service is included with every account at no additional cost.  Whether Spanish-speaking callers are common or occasional to your business, we provide customizable options free of charge to ensure exceptional experiences for your Spanish and English-speaking callers.

ReceptionistPlus is a live call answering service where a friendly, professional receptionist answers your phone and handles your calls exactly as you require.  You may instruct our receptionist to take messages for one or more separate staff members or departments, transfer calls based on availability or provide basic information about your business.  Just like having your own in-house receptionist, but without the cost.  To your callers, they will feel as though they are speaking to someone sitting in your office.

Yes, we are able to transfer calls to any staff member on any phone (landline or cell).  With our innovative software, we can record availability preferences for each staff member and only transfer when requested.  Individual details can be updated at any time via our online client portal or mobile application.

We pride ourselves in offering ‘warm transfers’, that is, callers are always announced to you before the transfer takes place.  If you’re unavailable, or if you don’t answer the call, our receptionist will go back to your caller, let them know you’re unavailable, take a message then forward it to you.

We do not blind transfer calls (transfer unannounced) unless you request this.

Yes.  We can answer your calls and advise your callers you are in a meeting, travelling or with a client – you choose.  Our receptionists can then take a detailed message with the information you require and forward this message to you by email or SMS instantly so that you can return the call in your own time.

Yes.  Each staff member and/or department can set their own availability status and decide whether to have their calls transferred or a message taken.  All settings can be updated individually and instantly via the ReceptionHQ client portal or mobile application.

What our customers say on Google

I’ve just started my fifth year with ReceptionHQ. Love the service. Even have some of my clients on it. Very professional. Very reliable. Simple to implement.
Tom Sheehan 2 months ago
Really did a great job for my roofing company!
Paul Crouse 1 month ago
After our one-week trial of ReceptionHQ, we knew we needed this for our business. We couldn’t believe we had missed 50 calls in a week’s time for our small business.
Katie Vivian 4 months ago
ReceptionHQ provides reasonable and transparent pricing, a very easy to setup and understand web portal and friendly receptionists.
April Rogers 5 months ago
We were receiving numerous spam calls a day, numerous sales calls a day and really nothing productive. Now … all that is removed from cluttering our day.
Steven Gurley 4 years ago
ReceptionHQ is professional, reliable and adds the level of service that takes businesses to the next level.
Nita Tyler 7 years ago

Trusted by more than 25,000 businesses


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Want to try our call answering services for free?

Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

Want to try our call answering services for free?

Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

What does the free trial include?

The trial is based on our ReceptionistPlus service, with receptionists predominantly based in the US able to take messages and transfer calls based on your availability settings.

receptionistplus

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