Virtual receptionists & 24/7 phone answering services for your business

Focus on your business, knowing our highly-trained receptionists will answer your calls swiftly, seamlessly and with care, day or night. From just $25 a month.

Focus on your business, knowing highly-trained receptionists will answer your calls swiftly, seamlessly and with care, day or night. From just $25 a month.


Google

We seize every opportunity to help you thrive, by connecting you with customers and nurturing your leads

Connecting you with more customers … anytime, anywhere

US-based receptionists

Receptionists in Arizona, Florida, North Carolina and Missouri answer your calls during core business hours.

24-hour availability

We can answer your calls day or night – including evenings, the early hours, weekends and federal holidays.

Pay-per-call options

Our transparent pricing and pay-per-call options help ensure you have the most affordable answering service possible.

Customized greetings

Custom call greetings and scripted responses to customer questions ensure a seamless caller experience.

No lock-in contract

Month-to-month subscriptions and no cancellation fees mean flexibility to scale up (or down) as needs change.

7-day free trial

Instantly activate and set up your call answering service to have us start taking care of your customer calls.


Receptionist

Introductory offer 15 calls for $39

A simple way to start professional call answering with the ReceptionistPlus 15 plan.

View plan details
  • 15 included calls per month
  • Call transfers available
  • Instant notification via SMS / Email
  • Capture 3 key details per call
  • Client portal access

Explore our range of business solutions

Live call answering

Never miss a customer call with live call answering services that include custom greetings, message taking, call transfers and appointment bookings.

Corporate call center

Our services can be customized to suit high-volume, high-complexity corporate reception needs and we can also create custom solutions.

Bilingual AI receptionists

Instant call answering 24/7 in English and Spanish, with AI voice agents handling routine questions and a live team ready to step in when needed.

Phone numbers

Set up virtual inbound business phone numbers for different locations or, if you require a national presence, a toll-free number.

Automated messaging

Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.

Virtual address

Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.

7-day free trial

Put America’s leading live call answering service to the test and connect with more customers

Get started now
Instant service activation
No credit card required
Client portal access
7-day free trial

Seamless call handling across multiple industries and business types

Our staff are highly trained in different industries and we have custom solutions for multiple sectors. We also work with a range of software and scheduling systems for seamless client management while delivering a personalized service.

Real Estate & Property Management

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How our professional answering service works

Stay in control of your reception

Stay in control of your reception

Access Anywhere

Manage your communications wherever work happens. The portal works seamlessly on your desktop, laptop or mobile so you stay connected in the office or on the move.

  • Desktop & mobile compatible
  • Accessible from multiple devices
  • Multi user access
  • Real-time updates

No extra setup or learning curve required.

We answer within 4 rings

We take great pride in answering calls in less than 15 seconds on average.

We protect against spam

We don’t charge for calls under 5 seconds or telemarketing calls.

What our virtual reception customers say on Google

We were receiving repeated calls that were spam in nature. Mirna quickly and effectively assisted us with our issue and was so professional and polite.
MsRamBarre Ba 2 months ago
They were great at getting my scripts lined up in their software to make sure the ReceptionHQ team sounded like they were in my office when taking the calls.
Moyer Tax Services 7 months ago
ReceptionHQ are doing an excellent job for my office, picking up calls that my assistant is not available for, including on weekends and even holidays.
Michael King 1 year ago
ReceptionHQ has been one of the best additions to my firm. It gives me so much peace of mind that each call is handled by a warm voice/person.
A MD 1 year ago
We have been using them since we started and can not say enough great things about their service! Great call quality and professionalism!
JD Webster 1 year ago
ReceptionHQ is a stellar answering service. They provide such excellent service that my clients think I have a full-time paid staff… and the price is very affordable.
Jennipher Williams 1 year ago
ReceptionHQ has been a game-changer for our business! The service seamlessly integrates with our operations, saving us time and improving client interactions.
Miss Mathis 1 year ago

Trusted by more than 25,000 businesses

FAQs

Our US answering service clients range from small businesses to large enterprises. This includes corporate organizations, attorneys and law firms, medical centers and healthcare practitioners, accountants, real estate and property management agencies, IT companies, start-ups, franchises, contractors and home service providers, skilled trades and much more.

Read more.

Both options are available, so you can choose what suits your business. With our cost-effective live call answering services, calls are answered by humans – friendly, professional virtual receptionists based in the US – typically within a few rings. If you’d like instant call answering with routine inquiries handled even more economically, we offer 24/7 bilingual AI phone answering as a hybrid solution that allows for a live receptionist ready to step in for anything more involved. Not sure which is the right fit? Simply get in touch and we’ll help you decide.

Yes.  Your calls are handled by our US-based reception team across Arizona, Florida, North Carolina and Missouri between 5am and 7pm MST every day, ensuring your customers experience professional American voices representing your brand across core business hours.  An after-hours surcharge applies to calls outside 5am-7pm Monday to Friday or on a US Federal Holiday. US-based receptionists are still available to answer calls between 5am and 7pm MST Saturday and Sunday. However, overnight calls are handled by our equally skilled, English-speaking team in Australia – trained to the same high standards and delivering the same quality of service around the clock.

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Yes, in addition to the United States and Canada, we offer virtual reception services and other business solutions in Australia, New Zealand and the United Kingdom. We also service some parts of Europe.

Please contact us for more information on our international services.

ReceptionHQ’s operations launched in the United States in 2007 and we’ve been helping US businesses thrive ever since! That was four years after parent company OfficeHQ was founded in Australia and our operations have since expanded into the United Kingdom in 2011 and New Zealand in 2018.


Find out more

Have questions? Please fill in your details and we’ll be in touch.

Want to try our call answering services for free?

Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

Want to try our call answering services for free?

Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

What does the free trial include?

Our free trial is based on our ReceptionistPlus service, with our team of virtual receptionists able to take messages and transfer calls based on your availability settings.

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