Virtual reception & business phone answering services
Our average speed of answer is less than 10 seconds and your callers enjoy a seamless experience. Focus on your business and trust calls will be answered swiftly, leads nurtured and every customer cared for.
We seize every opportunity to help your business thrive, by connecting you with your customers … anytime, anywhere, anyhow
We help your business thrive, by connecting you with more customers … anytime, anywhere
24/7 live call answering
We operate all day, every day, so we can answer your calls around the clock if you turn on after-hours live answering.
US receptionists
The majority of our receptionists are in the United States, to ensure a true representation of your business.
Bilingual service
Our bilingual answering service means we can assist Spanish-speaking callers as easily as English-speaking.
Customized greetings
Custom call greetings and scripted responses to customer questions ensure a seamless caller experience.
No lock-in contract
Month-to-month subscriptions and no cancellation fees mean flexibility to scale up (or down) as needs change.
7-day free trial
Instantly activate and set up your call answering service to have us start taking care of your customer calls.
A flexible & reliable answering service, whatever your needs
ReceptionHQ provides a professional phone answering service for clients ranging from small businesses and medium enterprises to large corporations and government departments. We offer a range of plans with no lock-in contracts and custom solutions for high-volume or high-complexity accounts.
We can provide a range of business solutions
Live call answering
Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.
Virtual address
Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.
Phone numbers
Set up virtual inbound business phone numbers for different locations or, if you require a national presence, a toll-free number.
Automated messaging
Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.
Corporate solutions
Our services can be customized to suit high-volume, high-complexity corporate reception needs and we can also create custom solutions.
We work across multiple industries and business types
Our staff are highly trained in different industries and we have custom solutions for multiple sectors. We also work with a range of software and scheduling systems for seamless client management while delivering a personalized service.
Real Estate & Property Management
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Read MoreLegal
Read MoreFinancial Services
Read MoreIT, Technology & Communications
Read MoreMarketing, Media & Advertising
Read MoreTourism, Travel & Hospitality
Read MoreBuilding, Construction & Trades
Read MoreRetail & eCommerce
Read MoreHow it works
Set up within minutes
Tell us about your business, your preferred greeting and how you’d like us to interact with your callers. Then simply confirm who should receive messages or, depending on your plan, call transfers when they’re available.
Customer calls you
By forwarding your business phone to the unique number we provide, we’ll know when an incoming call is for you. You’ll have flexibility to send all calls to us or only unanswered calls.
We answer for you
Our friendly and professional receptionists will answer your business calls with your preferred greeting, 24/7 if you wish. Depending on your plan, we can take messages, transfer selected calls, answer FAQs, submit leads into your CRM, take orders, process payments, schedule your appointments and more.
We deliver your messages
After each call you’ll immediately receive a message by email, SMS or both (as chosen by you) including details such as the caller’s name, phone number and, of course, the reason for their call.
We answer in less than 4 rings
We take great pride in answering calls in less than 10 seconds on average, which means you avoid losing frustrated callers to your competitors.
We answer in less than 4 rings
We take great pride in answering calls in less than 10 seconds on average, which means you avoid losing frustrated callers to your competitors.
We answer in less than 4 rings
We take great pride in answering calls in less than 10 seconds on average, which means you avoid losing frustrated callers to your competitors.
What our customers say on Google
Trusted by more than 25,000 businesses
Find out more
Have questions? Please fill in your details and we’ll be in touch.
Want to try our call answering services for free?
Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
Want to try our call answering services for free?
Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.
What does the free trial include?
Our free trial is based on our ReceptionistPlus service, with US-based receptionists able to take messages and transfer calls based on your availability settings.