A global leader in providing virtual reception services

Blazing the trail in outsourced virtual reception and phone answering services in Australia since 2003 and in the USA since 2007, ReceptionHQ continues to innovate and endlessly strives to find new ways to help businesses thrive.

We provide solutions for the smallest of businesses through to large corporations, helping shape the way they connect with customers – anytime, anywhere, anyhow.

ReceptionHQ is one of the world’s leading answering service companies, providing cost-effective 24/7 virtual reception services and other business solutions across the United States and in the United Kingdom, Australia and New Zealand.

Why choose ReceptionHQ for call answering services?

24/7 live call answering

Our virtual receptionists are always on call, all day, every day, so you never miss a chance to connect with customers.

Bilingual receptionists

We have bilingual receptionists on our team and can assist Spanish-speaking callers as easily as English-speaking.

No lock-in contract

We make it easy to partner with us 100% risk-free, with complete flexibility to scale up (or down) as needs change.


What our customers love

ReceptionHQ has been a game-changer for our team … accurate and immediate messages from the RHQ team have been instrumental to our continued success.
Barbara Richards, United Faith Mortgage
Groundwork Group have partnered with ReceptionHQ for the past 7 years … we could not run our business without them.
Stephen Beeby, Groundwork Group
We needed an 800 number answering service and ReceptionHQ solved our problem. They respond quickly and courteously to our customers.
PixOasis
We have enjoyed a multi-year relationship with ReceptionHQ and found their service to be superior … they answer the phone in the high 90th percentile range.
Car Buyer USA
ReceptionHQ are great. In my own practice their virtual reception service helps out greatly. I now have time to do real work, instead of answering all of my calls.
The Spencer Law Firm
As an insurance agency, our call volume can be high at times. ReceptionHQ representatives answer our calls quickly and consistently.
Kai Smith, Station 5 Insurance
ReceptionHQ has been great in screening our calls and transferring over the important ones!
AIM Consulting Services
As a solo attorney with a mostly virtual practice … I’ve received great feedback on the professionalism of the ReceptionHQ virtual receptionists.
Andrea Paris, Californian attorney
Our firm has engaged several answering services; however, no other answering service has provided the quality of service we receive from ReceptionHQ.
RMD Financial Corp

Our values

Be Human

Everything we do says we care. In every interaction that we have with our clients and their callers, they know that it’s honest, authentic and genuine. We appreciate and embrace the differences in everyone.

Be Brave

At ReceptionHQ, everyone has a voice and we seek out alternative perspectives. We are fearless of change, agile in our approach, gutsy in our ideas and strive for continuous improvement in everything we do.

Be Your Best Self

Our virtual receptionists, customer service team and support staff choose a can-do attitude every day. We always bring our whole self to work, fully embrace what we do and are present in every moment.

Be Curious

Bringing together brilliant people and technology is the core to the success of our business. We believe a curious mind is a healthy mind, so are always seeking and seizing every opportunity that will help businesses thrive.

Be Part of It

We value the importance of meaningful partnerships and relationships built on a foundation of trust. Regardless of their role, our team members all take time to understand our clients’ needs and work in partnership to deliver them the best outcomes.

Awards & recognition

Awards & recognition

Winner

2021 Corporate Vision Small Business Awards

Best Call Answering & Virtual Reception Service Provider (Southwest USA)

Winner

2020 Inspiring Leaders Awards

US Head of Sales & Client Services

Winner

2020 Inspiring Leaders Awards

US Director of Call Center Operations

Winner

2020 Silver Stevie Award

Sales & Customer Service

Winner

2020 Corporate Vision Small Business Awards

Leading Provider of Virtual Reception & Call Answering Services (Arizona)

Winner

2021 Corporate Vision Small Business Awards

Best Call Answering & Virtual Reception Service Provider (Southwest USA)

Winner

2020 Inspiring Leaders Awards

US Head of Sales & Client Services

Winner

2020 Inspiring Leaders Awards

US Director of Call Center Operations

Winner

2020 Silver Stevie Award

Sales & Customer Service

Winner

2020 Corporate Vision Small Business Awards

Leading Provider of Virtual Reception & Call Answering Services (Arizona)

Charities and organizations we support

The Susan G. Komen organization advocates for breast cancer patients, drives research breakthroughs, improves access to high-quality care and offers direct patient support.

Meet some of our team

ReceptionHQ are leaders in virtual receptionist and telephone answering solutions. We believe your business, no matter what the size, will benefit from the human connection of having your customer or client calls always answered by a friendly, professional receptionist.

We provide a premium customer experience on every call your business receives and strive to exceed your expectations at every level. Below is just a small selection of the wonderful people at our company who contribute to ensuring that we do.

We’re also proud to say our receptionists are all employees, not contractors. We value them as highly as we do our clients.

Executive-Level Management

David Atkinson

Chief Executive Officer (CEO)

Ryan Mitchell

Chief Financial Officer (CFO)

Luisa Di-Finizio

Chief Operating Officer (COO)

US Operations Management

Martin Morales

Senior Director of Operations

Client Services

Jordi

Sales and Client Services Manager

Whitley

Sales and Client Services Manager

Receptionists

Abraham

Receptionist

Michelle

Receptionist

Stephanie

Receptionist

Development

Shweta

Senior Test Engineer

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