On per-minute plans, do you round up call minutes like other providers?
No. Most answering services round every call up to the nearest minute, which can significantly increase your costs. For example, a 61-second call would be billed as 2 minutes.
On ReceptionHQ per-minute plans, you’re charged for the exact seconds taken for managing each call. So if a receptionist takes 61 seconds for handling a call, you’re billed for 1 minute and 1 second.
On plans with included minutes, we deduct the exact time used from your remaining monthly allocation.
This transparent, pay-only-for-what-you-use approach can save you hundreds of dollars annually compared to providers who round up.



