Do you offer live call answering services in Spanish?

Yes.  Spanish bilingual service is included with every account at no additional cost.  Whether Spanish-speaking callers are common or occasional to your business, we provide customizable options free of charge to ensure exceptional experiences for your Spanish and English-speaking callers.

Bilingual coverage by US-based receptionists is available 5am-7pm MST every day of the week, with the exception of Thanksgiving, Christmas Day and New Year’s Day.

Because we’re based in Phoenix, Arizona, which doesn’t observe daylight saving time, your local equivalent may shift by one hour from the second Sunday in March to the first Sunday in November:

• Eastern Time: 7am-9pm EST / 8am-10pm EDT
• Central Time: 6am-8pm CST / 7am-9pm CDT
• Mountain Time: 5am-7pm MST / 6am-8pm MDT (where daylight saving is observed)
• Pacific Time: 4am-6pm PST / 5am-7pm PDT
• Alaska Time: 3am-5pm AKST / 4am-6pm AKDT
• Hawaii Time: 2am-4pm HST (no daylight savings)

After-hours surcharges apply to bilingual call answering on weekends and federal holidays.