How do virtual call answering services work?

Having a virtual call answering service is easy! With ReceptionHQ, an experienced and friendly call center agent answers your business calls and politely greets your callers based on your script.

Our agents can screen calls and handle them however you prefer. If you want call transfers, an agent will always announce who is calling and about what, and then transfer the call. They can take messages, answer FAQs, schedule appointments and more.