ReceptionHQ media mentions

A curated list of press articles, podcasts and more referencing ReceptionHQ or our live call answering services.


How to keep customers happy at peak ordering times

May 9, 2024

Many retailers experience seasonal surges that can push capacity to answer phone inquiries to the limit, which is where ReceptionHQ comes in.

7 tech trends transforming the practice of law

November 30, 2023

Solutions for attorneys and law firms that bring genuine work-life balance, including utilizing virtual help such as outsourcing call answering.

4 reasons your home business needs a virtual receptionist

June 8, 2021

Being your own receptionist as a home business owner can be tough and there are four major benefits to using a virtual receptionist service.

Qualities a great virtual receptionist shall possess

February 17, 2019

Whether hiring an in-house receptionist or opting for a virtual receptionist solution, there’s some key criteria to look for.

Virtual receptionists versus a traditional receptionist

February 16, 2019

Availability, cost, experience and time management are key factors when choosing between a virtual reception an hiring in-house.

Customer service trends your business should adopt

November 28, 2018

From outsourcing call handling to improving interactivity on your website, improving customer experience should be a key focus.

A live receptionist versus an automated voice system

October 30, 2018

Interactive Voice Response (IVR) can be effective in certain scenarios but still has limitations compared to a human voice answering calls.

How to source & keep your receptionist the digital way

October 29, 2018

Advice for business owners searching to fill a receptionist position, including why using virtual receptionists is a great alternative.

Transitioning to other software in your law firm

October 2018

In an episode discussing transitioning away from Infusionsoft, co-host Tyson Mutrux’s tip of the week relates to using ReceptionHQ.

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