Virtual receptionist pricing for any budget

We offer per-call pricing on our MessageExpress and Receptionist Plus plans. We offer per-minute pricing on our MyAssistant and MyDiary plans.

Choose per-call pricing if:

• Your calls are typically brief (simple messages, quick inquiries)
• You value predictable costs per interaction
• Most calls require similar handling time

Choose per-minute pricing if:

• Your calls vary significantly in length
• Detailed information capture is essential
• You want to pay only for the exact time used

Both models include the same professional service quality. You can also switch between models as your needs change – there’s no lock-in contract.

No. Most answering services round every call up to the nearest minute, which can significantly increase your costs. For example, a 61-second call would be billed as 2 minutes.

On ReceptionHQ per-minute plans, you’re charged for the exact seconds taken for managing each call. So if a receptionist takes 61 seconds for handling a call, you’re billed for 1 minute and 1 second.

On plans with included minutes, we deduct the exact time used from your remaining monthly allocation.

This transparent, pay-only-for-what-you-use approach can save you hundreds of dollars annually compared to providers who round up.

It depends on your typical call volume and whether you just want a message-taking service. Our MessageExpress plan starting at $25/month includes access to:

• Professional US-based receptionists during business hours (including bilingual support if required)
• After-hours answering (if required)
• Personalized greeting in your business name
• Message-taking with instant email or SMS notifications
• Online portal access

There’s also no setup fees and no lock-in contract.

As this is a PAYG call answering solution, in addition to the monthly fee you pay an additional $1.99 per call answered.

This plan is perfect for solo operators, freelancers and micro-businesses who don’t receive many calls and just want messages taken. It’s also great for reception overflow or intermittent use.

Our new ReceptionistPlus 15 plan also offers exceptional entry-level value. A special hybrid between our MessageExpress service and our standard ReceptionistPlus plans, capturing name, number and message with call transfers also possible, for $39 per month it includes 15 calls answered.

Whichever plan you start on, you can easily upgrade to more comprehensive plans as your business grows.

Each live call answering plan includes a base monthly subscription plus an allocation of calls (for per-call plans) or minutes (for per-minute plans). For example:

• MessageExpress: From $25/month (includes calls based on your chosen plan tier)
• ReceptionistPlus: From $35/month (includes calls based on your chosen plan tier)
• MyAssistant/MyDiary: From $49/month (includes minutes based on your chosen plan tier)

Once you use your included allocation, additional calls or minutes are charged at your plan’s excess rate.

Yes! We offer a 7-day free trial with no credit card required. The trial includes:

• Our ReceptionistPlus service (full features)
• US-based receptionists answering in your business name during core business hours
• Message-taking and call transfers
• Instant email and/or SMS notifications
• Access to online client portal

This lets you experience the quality of our service risk-free before making any financial commitment. Start your free trial.