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Outbound calling services that drive results

Whether you have an occasional need or large volume of outbound calls, from surveys and follow-ups to appointment confirmations and more, our virtual receptionists can handle it all, helping you convert leads and delight customers.


Trusted virtual assistant outbound calling for your business

Benefits of our outbound calling service

US receptionists

All outbound calls are made by friendly, professional receptionists in the US, with bilingual capability (English/Spanish).

Custom call scripts

We work with you to create tailored scripts for each call type, ensuring consistent brand messaging.

Call types covered

Comprehensive outbound support for appointment setting, lead qualification, customer surveys and more.

Real-time call results

See every outbound call result instantly in your client portal, with notifications sent to your email or mobile by SMS.

Inbound & outbound calls

We manage both the outbound calls and any inbound responses, ensuring continuity and professionalism.

Flexible bundles

Combine inbound and outbound calling in one seamless service, and scale up or down anytime with no lock-in contracts.


How it works

MyAssistant packages with outbound calling included

Perfect for any business that wants calls made on their behalf.


Small

Up to 50 minutes per month

Medium

Up to 200 minutes per month

Large

Up to 500 minutes per month

Extra Large

Up to 800 minutes per month

Enterprise

900+ minutes per month

MyAssistant
$49*

per month

Pay as you go

$2.20/minute*

Initial setup from $50 depending on complexity

A great starting package if your call lengths or volumes are unknown

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MyAssistant 25
$99*

per month

Includes 25 minutes

Excess: $2.20/minute*

Initial setup from $50 depending on complexity

Ideal for sole traders & small businesses with low call volumes

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MyAssistant 50
$139*

per month

Includes 50 minutes

Excess: $2.20/minute*

Initial setup from $50 depending on complexity

Ideal if you average about 20 calls 1-3 minutes long each month

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MyAssistant 150
$295*

per month

Includes 150 minutes

Excess: $2.15/minute*

Initial setup from $50 depending on complexity

Ideal if you average about 60 calls 1-3 minutes long each month

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MyAssistant 200
$365*

per month

Includes 200 minutes

Excess: $2.15/minute*

Initial setup from $50 depending on complexity

Ideal if you average about 80 calls 1-3 minutes long each month

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MyAssistant 300
$530*

per month

Includes 300 minutes

Excess: $2.15/minute*

Initial setup from $50 depending on complexity

Perfect for many medium to large businesses in America

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MyAssistant 400
$700*

per month

Includes 400 minutes

Excess: $2.15/minute*

Initial setup from $50 depending on complexity

Perfect for many medium to large businesses in America

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MyAssistant 500
$855*

per month

Includes 500 minutes

Excess: $2.10/minute*

Initial setup from $50 depending on complexity

Perfect for many medium to large businesses in America

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MyAssistant 600
$1,005*

per month

Includes 600 minutes

Excess: $2.10/minute*

Initial setup from $50 depending on complexity

Ideal if a significant amount of time is typically spent with each caller

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MyAssistant 700
$1,160*

per month

Includes 700 minutes

Excess: $2.10/minute*

Initial setup from $50 depending on complexity

Ideal if a significant amount of time is typically spent with each caller

Inquire now
MyAssistant 800
$1,320*

per month

Includes 800 minutes

Excess: $2.10/minute*

Initial setup from $50 depending on complexity

Ideal if a significant amount of time is typically spent with each caller

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MyAssistant 900
$1,470*

per month

Includes 900 minutes

Excess: $2.10/minute*

Initial setup from $50 depending on complexity

Best value for organizations & companies with high call volumes

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MyAssistant 1000
$1,620*

per month

Includes 1,000 minutes

Excess: $2.05/minute*

Initial setup from $50 depending on complexity

Best value for organizations & companies with high call volumes

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Higher volume plan
Corporate packages

If you’re needing a call answering virtual assistant service that caters for more than 1,000 minutes per month, then you’ll want to ask about our high-volume discounts

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* Plus relevant sales tax. Refer to Terms & Conditions.

Industry use cases

Real estate

Medical & healthcare

  • Confirm & remind appointments
  • Reschedule missed visits
  • Post-visit check-ins
  • Manage referrals & referral follow-ups
  • Patient satisfaction surveys

Legal

Not in these industries?

We tailor outbound calling for many other sectors,
so reach out and tell us your industry and requirements:

We tailor outbound calling for many other sectors, so reach out and tell us your industry and requirements:

  • Financial services
  • IT and technology
  • Marketing
  • Building and trades
  • Tourism and travel
  • Retail and ecommerce
  • Small business
  • Corporate and government
  • Financial services
  • IT and technology
  • Marketing
  • Building and trades
  • Tourism and travel
  • Retail and ecommerce
  • Small business
  • Corporate and government

FAQs

An outbound calling service is when trained receptionists place calls on your behalf.  Instead of you or your staff making follow-up calls, confirming appointments, or checking in with customers, we handle it for you.  It’s like having an extra team dedicated to keeping your client communications timely, professional and consistent.

Yes.  The same team that answers your incoming calls can also follow up with leads, confirm appointments and more, giving your customers a consistent experience.

ReceptionHQ is based in Phoenix, Arizona. ReceptionHQ is a subsidiary of OfficeHQ, a global virtual reception company headquartered in Australia.

Our Australian, UK and US operations provide “follow the sun” 24/7 virtual receptionist coverage. The majority of calls during standard office hours are answered locally by US-based receptionists, with our international teams answering after-hours calls and assisting during periods of peak demand.

We handle a wide range of inbound and outbound calls to support your business needs. Our outbound call campaigns can include lead qualification, outbound appointment setting, scheduling confirmations, reminders, follow-ups to web inquiries, event registrations, customer surveys, and re-engaging past clients. If you have a specific type of call in mind, we’ll work with you to tailor our approach.

If you are an existing customer, we can use the number already allocated to your account.

For new customers, we will allocate a number for outbound calls that can also receive inbound calls if someone returns the call.  This creates a seamless experience for your customers and helps build trust, as calls appear to come directly from your business.

Yes.  We have English and Spanish-speaking receptionists.  If a customer prefers Spanish, we will ensure they speak with a fluent team member.

No, there’s no lock-in contracts or cancellation fees.  ReceptionHQ offers month-to-month subscriptions for our virtual reception services, which can be cancelled by letting us know at least three days prior to your subscription renewal date.

This means total flexibility in how you use our call answering services and you always have complete control.  We take pride in retaining your business month after month by delivering exceptional service.

ReceptionHQ’s operations launched in the United States in 2007 and we’ve been helping US businesses thrive ever since! That was four years after parent company OfficeHQ was founded in Australia and our operations have since expanded into the United Kingdom in 2011 and New Zealand in 2018.

What our customers say on Google

We have been using them since we started and can not say enough great things about their service! Great call quality and professionalism!
JD Webster 4 months ago
Excellent customer service. Getting started with something new always has its bumps, but these folks are SUPER responsive. A big help to my practice so far!
David Stewart 6 months ago
Previously I’d be interrupted regularly or let things go to voicemail and play phone-tag. Now ReceptionHQ saves me a tremendous amount of time and frustration!
Rachel Barnett 1 year ago
ReceptionHQ provides reasonable and transparent pricing, a very easy to setup and understand web portal and friendly receptionists.
April Rogers 2 years ago
I’ve just started my fifth year with ReceptionHQ. Love the service. Even have some of my clients on it. Very professional. Very reliable. Simple to implement.
Tom Sheehan 2 years ago
Really did a great job for my roofing company!
Paul Crouse 2 years ago

Find out more

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Also need live call answering services?

Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

Also need live call answering services?

Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

What does the call answering free trial include?

The trial is based on our ReceptionistPlus service, with our team of virtual receptionists able to take messages and transfer calls based on your availability settings.

outbound-calling

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