Having a virtual call answering service is easy! With ReceptionHQ, an experienced and friendly call center agent answers your business calls and politely greets your callers based on your script.
Our agents can screen calls and handle them however you prefer. If you want call transfers, an agent will always announce who is calling and about what, and then transfer the call. They can take messages, answer FAQs, schedule appointments and more.
Yes. ReceptionHQ’s US-based reception team handles calls during standard business hours, operating from locations across Arizona, Florida, Missouri and North Carolina.
After-hours coverage: When US business hours end, your calls are seamlessly transferred to our Australian reception team. Australia is an English-speaking country with similar business culture and professional standards, ensuring your callers receive the same quality service around the clock.
Consistent quality: All receptionists undergo identical training programs and are held to the same professional standards, regardless of location. This ensures your brand is represented consistently whether a call comes in at 2pm or 2am.
Global advantage: Unlike answering services limited to a single location, our international presence means we can provide true 24/7/365 coverage without compromising on service quality or English language proficiency.
Please check you’re trying to log in and reset your password from the correct ReceptionHQ website. This is the United States website. If you’re a ReceptionHQ UK customer or a ReceptionHQ NZ customer, you’ll need to log in via the .co.uk or .co.nz website respectively.
ReceptionHQ UK client portal login
ReceptionHQ NZ client portal login
If you are a ReceptionHQ US customer, your password reset email will likely have gone to the same email address where invoices are sent to. However, if you need further assistance please contact support@receptionhq.com.
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