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Save 30% now on your business call answering

Use the code BF30 to lock in savings on your virtual reception services for 3 months. And, yes, you can still try free for 7 days! Limited-time offer.

* Conditions apply

Save 30% now on your business call answering

Use the code BF30 to lock in savings on your virtual reception services for 3 months. And, yes, you can still try free for 7 days!

* Conditions apply

Save 30% now on your business call answering

Use the code BF30 to claim discounted virtual reception services for 3 months. Limited-time offer.

* Conditions apply

With our Black Friday & Cyber Monday deal, there’s never been a better time to trial ReceptionHQ

Businesses of all sizes rely on our virtual receptionists to provide customers with a warm and personable caller experience. All of our call answering services include the following features.

US receptionists

The majority of our receptionists are in the United States, to ensure a true representation of your business.

24/7 live call answering

We operate all day, every day, so we can answer your calls around the clock if you turn on after-hours live answering.

Custom call greetings

Calls are answered with a fully customized greeting to ensure your callers enjoy a seamless experience.

Instant emails or texts

Receive email or SMS messages after each call, containing caller details and their reason for calling.

Mobile app & portal

Our free smartphone app or online portal gives you full control to manage your service anywhere, any time.

No lock-in contract

Month-to-month subscriptions and no cancellation fees mean flexibility to scale up (or down) as needs change.

Limited-time offer: New customers save 30% on the standard call answering subscription pricing shown below for their first 3 months.

* Conditions apply.

Limited-time offer: New customers save 30% on the standard call answering subscription pricing shown below for 3 months.

* Conditions apply.

Limited-time offer: New customers save 30% on the standard call answering subscription pricing shown below for their first 3 months.

* Conditions apply.

How it works

Solutions for every business

Whether you need a simple message service or a virtual receptionist to answer FAQs, take orders, input leads into your CRM or book appointments, we have a solution to suit. Compare our services below.

  MessageExpress ReceptionistPlus MyAssistant MyDiary
Compare our
live call
answering
services

Call answering and message taking for one individual or team.

First 3 months starting from
$10.50 with 30% off

(Use code BF30 for 30% off first 3 months of any plan)

See all plans

Messages, support and call transfers for multiple staff or departments.

First 3 months starting from
$17.50 with 30% off

(Use code BF30 for 30% off first 3 months of any plan)

See all plans

Tailored scripting and virtual assistance for unlimited staff or departments.

First 3 months starting from
$34.30 with 30% off

(Use code BF30 for 30% off first 3 months of any plan)

See all plans

Appointment booking, using your preferred software, for unlimited staff or departments.

First 3 months starting from
$34.30 with 30% off

(Use code BF30 for 30% off first 3 months of any plan)

See all plans

Caller greeting Personalised Fully customized Fully customized Fully customized
List staff or departments One person or team Unlimited contacts Unlimited contacts Unlimited contacts
Collect information from callers 3 details 5 details Up to 11 details Up to 11 details
Warm call transfers  
Advise business hours/location  
Answer common questions  
Scripted questions & responses    
Quote fees & take payments    
CRM input or submit online forms    
Appointment scheduling      
Calendar management      
  About MessageExpress Inquire now About ReceptionistPlusTry our 7-day free trial About MyAssistantInquire now About MyDiaryInquire now

* Plus relevant sales tax. Refer to our standard Terms & Conditions.

MessageExpress

Call answering and message taking for one individual or team.

from $30.50 with 30% off
  • US-based receptionists
  • No lock-in contract
  • Personalised greeting
  • Instant email or SMS messages
  • One person or team listed as message recipient
  • Mobile app & portal
  • 24/7 service upgrade option
  • toll-free number upgrade option

ReceptionistPlus

Messages, support and call transfers for multiple staff or departments.

from $17.50 with 30% off
  • US-based receptionists
  • No lock-in contract
  • Instant email or SMS messages
  • Mobile app & portal
  • 24/7 service upgrade option
  • toll-free number upgrade option
  • Fully customized greeting
  • Warm call transfers
  • Multiple staff or departments listed as message or transfer contacts
  • Collect 5 pieces of info
  • Advise business hours/location

MyAssistant

Tailored scripting and virtual assistance for unlimited staff or departments.

from $34.30 with 30% off
  • US-based receptionists
  • No lock-in contract
  • Instant email or SMS messages
  • Mobile app & portal
  • 24/7 service upgrade option
  • toll-free number upgrade option
  • Fully customized greeting
  • Warm call transfers
  • Multiple staff or departments listed as message or transfer contacts
  • Advise business hours/location
  • Collect 11 pieces of info
  • Custom scripting or FAQs
  • CRM input or online form submissions
  • Quote fees & take payments

MyDiary

Appointment booking, using your preferred software, for unlimited staff or departments.

from $34.30 with 30% off
  • US-based receptionists
  • No lock-in contract
  • Instant email or SMS messages
  • Mobile app & portal
  • 24/7 service upgrade option
  • toll-free number upgrade option
  • Fully customized greeting
  • Warm call transfers
  • Multiple staff or departments listed as message or transfer contacts
  • Advise business hours/location
  • Collect 11 pieces of info
  • Custom scripting or FAQs
  • CRM input or online forms
  • Quote fees & take payments
  • Appointment scheduling
  • Calendar management

* Plus relevant sales tax. Refer to our standard Terms & Conditions.

Join 25,000+ other businesses who rely on us to answer their calls

Simply use the promo code BF30 when signing up for a 7-day free trial and we’ll give you 30% off* your call answering subscription for the first 3 months if you upgrade.

If you want to sign up to a month-to-month subscription straight away, without a trial, simply mention the code when you speak to our team.

* Conditions: Subscription discount for 3 months applies for new customers only. Not available with any other offer. Promo code BF30 must be quoted in advance of the customer’s free trial or paid subscription commencing before 11.59pm MST on Monday, 28 November, 2022. Free triallists must upgrade to paid subscription by 11.59pm MST on Monday, 5 December, 2022, for offer to remain valid. Saving capped at $50 per month.

FAQs

At ReceptionHQ we make it easy to connect you with your customers by answering your calls when you aren’t available.

Many callers hang up when their call goes to voicemail, so you can miss out on vital conversations or leads.  Ensuring your calls are answered by a live person, increases customer satisfaction, builds loyalty and improves your opportunity to create a rapport and obtain caller details.

Live call answering also allows you to screen calls, as you can advise your receptionist to transfer or take messages for only those call types you wish to receive.  Once answered, you can see each message as it’s taken and prioritize who you will call back first.

Live call answering increases revenue through better customer connections, reduces costs as you’re not paying for a full time receptionist and helps you to be more efficient with your time.

Utilizing ReceptionHQ’s answering services means you have an experienced and personable receptionist with exceptional customer service skills interacting with your callers, all while costing significantly less than a full-time receptionist.

ReceptionHQ is based in Phoenix, Arizona. ReceptionHQ is a subsidiary of OfficeHQ, a global virtual reception company headquartered in Australia.

Our Australian, UK and US operations provide “follow the sun” 24/7 virtual receptionist coverage. The majority of calls during standard office hours are answered locally by US-based receptionists, with our international teams answering after-hours calls and assisting during periods of peak demand.

Yes. This is referred to as “call overflow”.

A lot of companies require their phone calls to be answered only when they are unable to take the call themselves. For example, if you step out of the office for an hour or your in-house receptionist goes to lunch, is on leave or is busy on another call and you have multiple calls coming in at the one time.

You can set your business phone number to divert (to the unique local phone number we allocate your business during the Free Trial setup process) only when the phone rings for more than a specified period (such as after 5 rings) or if your line is busy/engaged.

In such instances our receptionists will then answer the phone as if we were in your office. You’re always in control and can relax knowing you will never miss another important call again! 

Yes.  Spanish bilingual service is included with every account at no additional cost.  Whether Spanish-speaking callers are common or occasional to your business, we provide customizable options free of charge to ensure exceptional experiences for your Spanish and English-speaking callers.

ReceptionistPlus is a live call answering service where a friendly, professional receptionist answers your phone and handles your calls exactly as you require.  You may instruct our receptionist to take messages for one or more separate staff members or departments, transfer calls based on availability or provide basic information about your business.  Just like having your own in-house receptionist, but without the cost.  To your callers, they will feel as though they are speaking to someone sitting in your office.

When you sign up to the ReceptionistPlus service or the 7-day free trial, we will allocate an exclusive local telephone number for you to divert your business calls to.  When we receive calls to your number, we will answer with your customized greeting, take a message or transfer specific calls to you, if requested.  With the ReceptionistPlus service, our receptionists can answer basic questions about your business, such as your business address, hours of operation or when a return phone call might be received.

You can get set up in a matter of minutes, using your preferred and distinct greeting.  For a MessageExpress or ReceptionistPlus service, you can start using the service almost instantly. Simply create and activate an account yourself, using the free trial webform, or have our customer service team do this for you.  Either way, it only takes a few minutes to get started. Once set up, you can immediately direct or divert your calls to ReceptionHQ and we will answer your calls to your specific requirements.

If you’re interested in a MyAssistant or MyDiary plan, a short setup may be required, depending on complexity, to train our receptionists on your preferred software, business information or webforms.  Please contact us to find out more.

The live call answering free trial is based on the ReceptionistPlus service and is completely free.  We don’t require a credit card and it can be cancelled at any time.  When you sign up for a free trial, you’ll be allocated a local phone number to divert your calls to as well as gain instant access to a client portal and mobile application to manage your service.  At the end of the trial, you can simply add a credit card to continue, or stop using the service if you’d rather not continue with the service.  There is no obligation at all.

Yes, we allocate an exclusive phone number to each client so our receptionists know which business the incoming call is for.  If you have an existing phone number, simply forward your calls to the number we provide.  Through your telephone provider you have the option to forward all calls, or have calls only come to us when you’re busy or there’s no answer.  We’ll answer as many or as few calls as you need.

What our customers love

We are a small, but very busy company. Having ReceptionHQ enhances our image and makes us look very professional.
Tami Podell, Assisted Living Connections
We started with ReceptionHQ a little over a year ago and it has truly changed the way we do business. From a customer service perspective, no caller goes to a voicemail.
Christopher Amos, No Boundaries
ReceptionHQ are great. In my own practice their virtual reception service helps out greatly. I now have time to do real work, instead of answering all of my calls.
The Spencer Law Firm
As an insurance agency, our call volume can be high at times. ReceptionHQ representatives answer our calls quickly and consistently.
Kai Smith, Station 5 Insurance
ReceptionHQ has been great in screening our calls and transferring over the important ones!
AIM Consulting Services
Our firm has engaged several answering services; however, no other answering service has provided the quality of service we receive from ReceptionHQ.
RMD Financial Corp

Trusted to answer calls by businesses of all types & sizes


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Want to try our call answering services for free?

Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

Simply use the promo code BF30 when signing up before 11.59pm MST on Monday, 28th November, 2022 and we’ll also give you 30% off your call answering services for the first 3 months after you upgrade to a paid subscription (savings capped at $50 per month).

Discount only available to new customers and not available with any other offer. Free triallists must upgrade to paid subscription by 11.59pm MST on Monday, 5 December, 2022, for offer to remain valid.

What does the free trial include?

Our free trial is based on our ReceptionistPlus service, with US-based receptionists able to take messages and transfer calls based on your availability settings.

Want to try our call answering services for free?

Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

Simply use the promo code BF30 when signing up before 11.59pm MST on Monday, 28th November, 2022 and we’ll also give you 30% off your call answering services for the first 3 months after you upgrade to a paid subscription (savings capped at $50 per month).

Discount only available to new customers and not available with any other offer. Free triallists must upgrade to paid subscription by 11.59pm MST on Monday, 5 December, 2022, for offer to remain valid.

What does the free trial include?

Our free trial is based on our ReceptionistPlus service, with US-based receptionists able to take messages and transfer calls based on your availability settings.

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