Case Studies

Discover how ReceptionHQ’s virtual reception and phone answering solutions benefit businesses of all sizes. From reducing costs, to assisting with call overflow, presenting a more professional image and creating more time to work on other things - read what our customers have to say. Property Management

We are a property management company that services the DC Metro area and Greater Houston. ReceptionHQ plays a huge role in our company’s operations. We use their live answering service to handle all overflow phone calls for our company. This means no unanswered or missed calls. They forward all calls to us as needed and they never miss a message when someone isn’t available. They have a great system in place for their virtual reception and telephone answering services. We recommend ReceptionHQ as they are reliable and good.

The Spencer Law Firm

ReceptionHQ are great. In my own practice their virtual reception service helps out greatly. I now have time to do real work, instead of answering all of my calls. The email and text feature is great as well, as it allows me to prioritize my efforts.

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Car Buyer USA

We are a national consumer-direct car buying agency with a $16M annual budget. We have enjoyed a multi-year relationship with ReceptionHQ and found their service to be superior. Specifically, they do what they are supposed to and they answer the phone in the high 90th percentile range. Our assigned agents are always well trained, polite and well-managed. It is rare that we have a hiccup and problems are non-existent. The account management team is extremely responsive and I can honestly say a blessing to work with. ReceptionHQ is one of our BEST providers, period and they always look for a reason to say yes and help us find solutions to help us grow our business.

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Law Office of Andrea W. S. Paris

I made the switch from another virtual receptionist service to ReceptionHQ. As a solo attorney with a mostly virtual practice, I can’t, nor do I want, to pick up every call that comes in. It’s important however that a live person answers my calls so clients, and potential clients, feel they’re taken care of. I’ve received great feedback on the professionalism of the OfficeHQ virtual receptionists. Two other factors that made me choose ReceptionHQ were: 1) The ability to change my availability/unavailability status and message settings in real-time, using the website portal or smartphone app; and 2) the transparency in billing. I can see immediately where I stand on my plan. I am very happy with ReceptionHQ and would recommend the service to anyone who doesn’t want to take on the cost or responsibility of hiring a receptionist to pick up their phones.

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Kaye Stern Properties

ReceptionHQ assists us by taking calls for our Property Management Company. ReceptionHQ receptionists answer our phone calls like they work for our company. They answer general calls and are especially very helpful with emergency calls. When there is an emergency, ReceptionHQ forward the calls to our maintenance staff. They also send us an email which summarizes which tenant called in, their contact information and address. This is very helpful.

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Our Team

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Whitley joined ReceptionHQ in 2016. She takes pride in establishing…

Customer Experience Manager

Amy joined the ReceptionHQ team in in 2015. As the…

Head of Client Services & Sales

Lorren came to ReceptionHQ with over 10 years of managerial…

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