What is a call diversion service and how does it work?

A call diversion service essentially enables you to divert one phone number to another.  For example, if you want to keep your cell phone number private, but need to use it for your business, you can advertise a business number (like a toll-free number) and divert the calls from this number to your cell phone.  Your callers will only ever know the advertised number and you’ll be able to see whether the incoming call is personal or business in nature.