Virtual receptionists can assist your business without costing a fortune. They are the same as an actual receptionist, with one main difference. Instead of sitting in your physical office at the front desk, they instead work from home or in a virtual receptionist services office. They handle all of your phone calls virtually, from a different location than where you are based.
Besides cutting back on expenses that you would need to pay for a live receptionist, such as a computer, headset, phone, desk, chair, stationary, and more by outsourcing, you also won’t have to pay a regular salary and any benefits to an employee.
A virtual receptionist can also handle basic admin and customer service questions, which can free up other staff members’ time, or reduce the number of permanent employees you need. Virtual receptionist services cover anything from taking messages, to scheduling appointments, answering customer questions, and dealing with any issues.
It’s possible to train a virtual receptionist team to handle either simple or complex tasks, depending on what you wish to handle yourself, and what you want to outsource.
Try an answering service with ReceptionHQ now with a free 7-day trial period with no credit card required. Get set up immediately for virtual receptionist services to begin answering phone calls for your business today.