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Voicemail-to-email automated messaging

Having voicemail messages emailed to you is a low-cost solution to simplify your business communication.

Voicemail-to-email solutions can be provided whether utilizing your existing number, a virtual local number or a toll-free number.


Have voicemails sent instantly to nominated email addresses so no important message ever slips by

24/7 or scheduled automated messaging

Our automated voicemail-to-email services can each operate 24/7 or on your desired schedule.

Custom voicemail greeting

Record a personal greeting for your voicemail-to-email service or have our in-house voice talent record it for you.

Open messages in your inbox

Receive voicemails as audio messages attached to emails, automatically without having to retrieve them.

Pricing & Plans

Available as stand-alone or bundle with another service.

Voicemail to Email Lite
$5

per month

Free local number (numbers available anywhere in America)

All messages sent by email included

Pay as you go

Excess minutes $0.10 per minute*

Month to month plan, cancel any time

Inquire now

* Plus relevant sales tax. Refer to Terms & Conditions.


How it works

Bundle with other business solutions

+ Phone numbers

Receive a free local number with your Live Call Answering package with the option to add multiple local numbers and Toll-free numbers.

+ Virtual address

Choose a Virtual Address for your business to expand your presence, without expensive overheads or the need to relocate.

+ Live call answering

Never miss a customer call with our Live Call Answering services that include custom greetings, message taking, and appointment bookings.

FAQs

A voicemail message is simply an electronic audio recording of the message that was left for you by a caller.  Using the Voicemail to Email service, voicemail messages are sent to you via email, so you can hear the original message left and save your messages for as long as you need.

When someone leaves you a new voicemail, you’ll instantly be sent an email with a .wav file attached.  Simply open this email and double click on the .wav file to play your voicemail message through your computer or phone audio.  As voicemail messages are sent electronically, they can be forwarded within your company just as you would any other email message.

Each voicemail message will be sent to you via email as a .wav file attachment.  This means you can listen to the original message through your phone or computer, store your voicemail messages for record-keeping and forward the message to anyone in the company who may need to act on it.  To open a .wav file, simply double click the attachment and it will play through your default audio player.

What our customers love

Groundwork Group have partnered with ReceptionHQ for the past 7 years … we could not run our business without them.
Stephen Beeby, Groundwork Group

Trusted by more than 25,000 businesses


Find out more

Have questions? Please fill in your details and we’ll be in touch.

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Want to try our call answering services for free?

Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

Want to try our call answering services for free?

Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

What does the free trial include?

The trial is based on our ReceptionistPlus service, with our team of virtual receptionists able to take messages and transfer calls based on your availability settings.

voicemail

Call diversion services

Advertise a virtual phone number and take calls on another number – such as your landline or cell phone.


In addition to our live call answering solutions, ReceptionHQ also offers automated call diversion from a virtual phone number used in your business’s advertising to instantly forward calls to a number of your choice.

Combining virtual phone numbers with a call diversion service is an ideal solution for businesses who wish to appear larger/local, including creating a virtual presence nationally by utilizing local numbers in different cities that all route to the same place.

Entrepreneurial start-ups and home-based businesses can also use call diversion services to maintain privacy of a cell phone or home phone number while keeping business expenses to a minimum.

Diversions can even be set to a schedule, such as forwarding to different numbers at different times of day. For example, diverting business calls to a cell phone or landline during the day but to voicemail after hours.

With our instant set-up, you can start receiving diverted calls within minutes

Free local numbers

Create a virtual presence in a new geographic area with a free local number that you can advertise.

Toll-free numbers

Upgrade to a toll-free number to enable callers anywhere in the USA to phone you without paying a cent.

24/7 call forwarding

Automatically forward calls from your advertised number to any other number, 24/7 or on a schedule.

Simple self-service

See call logs instantly and manage your service using our free smartphone app or desktop portal.

No lock-in contract

There’s no setup fees or cancellation fees, just a simple month-to-month subscription to ensure flexibility.

Pricing & Plans

Available as stand-alone or bundle with another service.

Voicemail to Email Lite
$5

per month

Free local number (numbers available anywhere in America)

All messages sent by email included

Pay as you go

Excess minutes $0.10 per minute*

Month to month plan, cancel any time

Inquire now

*Plus relevant sales tax, refer to Terms & Conditions.


How it works

Bundle with other business solutions

+ Live call answering

Never miss a customer call with our live call answering services, which can include custom greetings, instant messages, call transfers and appointment bookings.

+ Virtual address

Choose a virtual office address for your business to expand your presence and enter new territories, without expensive overheads or the need to relocate.

What our customers love

Groundwork Group have partnered with ReceptionHQ for the past 7 years … we could not run our business without them.
Stephen Beeby, Groundwork Group

FAQs

A voicemail message is simply an electronic audio recording of the message that was left for you by a caller.  Using the Voicemail to Email service, voicemail messages are sent to you via email, so you can hear the original message left and save your messages for as long as you need.

When someone leaves you a new voicemail, you’ll instantly be sent an email with a .wav file attached.  Simply open this email and double click on the .wav file to play your voicemail message through your computer or phone audio.  As voicemail messages are sent electronically, they can be forwarded within your company just as you would any other email message.

Each voicemail message will be sent to you via email as a .wav file attachment.  This means you can listen to the original message through your phone or computer, store your voicemail messages for record-keeping and forward the message to anyone in the company who may need to act on it.  To open a .wav file, simply double click the attachment and it will play through your default audio player.

Trusted by more than 25,000 businesses across various industries


Find out more

Have questions? Please fill in your details and we’ll be in touch.

I'm also interested in:
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Want to try our call answering services for free?

Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

Want to try our call answering services for free?

Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

What does the free trial include?

The trial is based on our ReceptionistPlus service, with our team of virtual receptionists able to take messages and transfer calls based on your availability settings.

call-diversion

Interactive Voice Response (IVR) solutions

Help your callers get to the right department faster with an interactive voice response (IVR) solution.


Our custom-built IVRs greet callers with a list of options, then quickly direct them to the right place. IVRs can have two or more menu options and can be implemented with or without call answering solutions.

For example, a medical practice may ask callers to select from a list of locations before speaking to a receptionist, or a plumber may direct urgent calls to a personal mobile and route non-urgent calls to receptionists. 

Our Interactive Voice Response (IVR) systems offer benefits to any size business

Immediate answering

With automated pick-up, callers can begin interacting with the IVR menu within seconds of dialling your number.

Flexible menu structures

IVRs can be custom-built as one long menu list or as a set of nested options depending on your needs.

Saves time

Both callers and receptionists save time, as callers specify up-front the department they’d like to talk to.

Call screening

Get lots of robo-calls? IVRs ensure only genuine callers get through to a real person or receptionist.

Appear larger

IVRs are typically associated with larger businesses, so using one conveys a sense of scale to your callers.

Client portal & app

You can view all calls answered by the IVR and which menu option was selected – in real-time.

IVR pricing

Available as a standalone solution or bundled with one of our live call answering plans

Standalone IVR (without live call answering)
$10

per month

Plus $0.20/minute for calls

1-5 menu options

Setup $120

Inquire now
Additional IVR menu options
$15

per month extra

Per addition 1-5 menu options

Plus $0.20/minute for calls (if not bundled with live call answering service) and additional $39 setup

Inquire now

* Plus relevant sales tax. Refer to Terms & Conditions.


How it works

What our customers love

We started with ReceptionHQ a little over a year ago and it has truly changed the way we do business. From a customer service perspective, no caller goes to a voicemail.
Christopher Amos, No Boundaries
Groundwork Group have partnered with ReceptionHQ for the past 7 years … we could not run our business without them.
Stephen Beeby, Groundwork Group

Bundle the following services together

+ Phone numbers

Add multiple additional local numbers or toll-free numbers to the free local number you receive with your live call answering package.

+ Virtual address

Choose a virtual address to enhance your business’s image or expand into new territories, without expensive overheads or the need to relocate.

+ Live call answering

Never miss a customer call with our live call answering services that include custom greetings, message taking, and appointment bookings.

FAQs

A voicemail message is simply an electronic audio recording of the message that was left for you by a caller.  Using the Voicemail to Email service, voicemail messages are sent to you via email, so you can hear the original message left and save your messages for as long as you need.

When someone leaves you a new voicemail, you’ll instantly be sent an email with a .wav file attached.  Simply open this email and double click on the .wav file to play your voicemail message through your computer or phone audio.  As voicemail messages are sent electronically, they can be forwarded within your company just as you would any other email message.

Each voicemail message will be sent to you via email as a .wav file attachment.  This means you can listen to the original message through your phone or computer, store your voicemail messages for record-keeping and forward the message to anyone in the company who may need to act on it.  To open a .wav file, simply double click the attachment and it will play through your default audio player.

Trusted by more than 25,000 businesses across various industries


Find out more

Have questions? Please fill in your details and we’ll be in touch.

I'm also interested in:
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Want to try our call answering services for free?

Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

Want to try our call answering services for free?

Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

What does the free trial include?

The trial is based on our ReceptionistPlus service, with our team of virtual receptionists able to take messages and transfer calls based on your availability settings.

ivr-solutions

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Cost-effective US inbound call center services

Regardless of your call volumes, we can provide a 24/7 live answering solution with dedicated or shared resources to ensure you capture every lead and deliver the highest possible customer satisfaction.


Why risk poor caller experience & data security offshore when you can choose onshore call center services?

Dedicated or shared
US-based agents

Calls are answered in the United States unless overflow support is needed to counter unforeseen peaks in demand.

24/7 answering service with time-specific flows

Intelligent scripting can support different call flows after-hours, during weekends, on public holidays and more.

Advanced call scripting for enhanced CX

We can use multi-level, conditional scripting so complex call flows are consistently managed every time.

CRM data entry

Every interaction tracked and caller information entered directly into your CRM means better conversations.

On-shore data storage

We take data sovereignty seriously, with strict security measures and the ability to keep customer data on-shore.

Fast speed of answer

Have high call volumes? No worries! We can handle it and we’ll answer your calls in an average of 10 seconds or less.


How it works


Your tools are our tools

Our agents have vast experience using the software shown below – online calendars, appointment booking platforms, CRMs, customer service software and collaboration tools – and we can also set you up with an ReceptionHQ calendar, custom-build a webform for lead submission or utilize an existing webform.

Bespoke call center services designed around your specific needs

No matter what inbound call center services you require, we’re ready and willing to create a package to suit.

Request a custom quote today.

FAQs

A voicemail message is simply an electronic audio recording of the message that was left for you by a caller.  Using the Voicemail to Email service, voicemail messages are sent to you via email, so you can hear the original message left and save your messages for as long as you need.

When someone leaves you a new voicemail, you’ll instantly be sent an email with a .wav file attached.  Simply open this email and double click on the .wav file to play your voicemail message through your computer or phone audio.  As voicemail messages are sent electronically, they can be forwarded within your company just as you would any other email message.

Each voicemail message will be sent to you via email as a .wav file attachment.  This means you can listen to the original message through your phone or computer, store your voicemail messages for record-keeping and forward the message to anyone in the company who may need to act on it.  To open a .wav file, simply double click the attachment and it will play through your default audio player.

Bundle your call center services

+ Phone numbers

Add multiple additional local numbers or toll-free numbers to the local number you receive for free with your live call answering package.

+ Virtual address

Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.

What our customers love

ReceptionHQ plays a huge role in our company’s operations. We use their live answering service to handle all overflow phone calls for our company.
FlatFeeLandlord.com
ReceptionHQ is our extended team and our company has been able to scale thanks to ReceptionHQ!
Adrienne Bryant
We have enjoyed a multi-year relationship with ReceptionHQ and found their service to be superior … they answer the phone in the high 90th percentile range.
Car Buyer USA
As an insurance agency, our call volume can be high at times. ReceptionHQ representatives answer our calls quickly and consistently.
Kai Smith, Station 5 Insurance

Trusted by more than 25,000 businesses


Find out more

Have questions? Please fill in your details and we’ll be in touch.

I'm also interested in:
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Want to try our call answering services for free?

Put ReceptionHQ’s inbound call center services to the test! We’re ready to answer your phone FREE for 7 days.

Want to try our call answering services for free?

Put ReceptionHQ’s inbound call center services to the test! We’re ready to answer your phone FREE for 7 days.

What does the free trial include?

Our free trial is based on our ReceptionistPlus service, with our call center agents able to take messages and transfer calls based on your availability settings.

call-center-services

Specialist virtual receptionists for appointment booking

On a MyDiary plan, virtual receptionists can schedule appointments and handle general calendar management, including cancellations and waitlists, using your preferred calendar or appointment booking software.


We go above and beyond to make your English-speaking or Spanish-speaking callers feel valued

US receptionists

The majority of our receptionists are in the US, with bilingual answering options and overflow support available.

24/7 live call answering

We operate all day, every day, so we can answer your calls around the clock if you turn on after-hours live answering.

Appointment Icon

Appointment bookings

Appointment bookings, cancellations and general calendar management – in the tool of your choice.

Custom call scripting

Calls are answered with your customized script to ensure your callers receive a consistent experience.

Screening & transfers

Call screening and transfer options for unlimited staff or departments, so you only take the most important calls.

No lock-in contract

Month-to-month subscriptions and no cancellation fees mean flexibility to scale up (or down) as needs change.


Let us manage your calls so you can manage your business

You can easily manage the receptionist’s greeting, responses to FAQs, instructions for appointment scheduling and calendar management, call transfer availability and message preferences in real-time, plus add additional staff of departments as contacts for transfers or messages, using our online client portal or mobile app (iPhone and Android).

Score a sizzling Summer Blowout signup bonus

Going on vacation? Or just want more family time over summer break? Have our receptionists start handling your inbound calls, quote code SUMMER30 and get $30 top-up credit.

* Offer Conditions apply.

Score a sizzling Summer Blowout signup bonus

Going on vacation? Or just want more family time over summer break? Have our receptionists start handling your inbound calls, quote code SUMMER30 and get $30 top-up credit.

* Offer Conditions apply.

Score a sizzling signup bonus

Going on vacation? Or just want more family time over summer break? Have our receptionists start handling your inbound calls, quote code SUMMER30 and get $30 top-up credit.

* Offer Conditions apply.

MyDiary packages

Perfect when you need appointments booked


Small

Up to 50 minutes per month

Medium

Up to 200 minutes per month

Large

Up to 500 minutes per month

Extra Large

Up to 800 minutes per month

Enterprise

900+ minutes per month

MyDiary
$49*

per month

Pay as you go

$2.20/minute*

SIGNUP BONUS: $30 credit

Initial setup from $50 depending on complexity

A great starting package if your call lengths or volumes are unknown

Inquire now
MyDiary 25
$99*

per month

Includes 25 minutes

Excess: $2.20/minute*

SIGNUP BONUS: $30 credit

Initial setup from $50 depending on complexity

Ideal for sole traders & small businesses with low call volumes

Inquire now
MyDiary 50
$139*

per month

Includes 50 minutes

Excess: $2.20/minute*

SIGNUP BONUS: $30 credit

Initial setup from $50 depending on complexity

Ideal if you average about 20 calls 1-3 minutes long each month

Inquire now
MyDiary 150
$295*

per month

Includes 150 minutes

Excess: $2.15/minute*

SIGNUP BONUS: $30 credit

Initial setup from $50 depending on complexity

Ideal if you average about 60 calls 1-3 minutes long each month

Inquire now
MyDiary 200
$365*

per month

Includes 200 minutes

Excess: $2.15/minute*

SIGNUP BONUS: $30 credit

Initial setup from $50 depending on complexity

Ideal if you average about 80 calls 1-3 minutes long each month

Inquire now
MyDiary 300
$530*

per month

Includes 300 minutes

Excess: $2.15/minute*

SIGNUP BONUS: $30 credit

Initial setup from $50 depending on complexity

Perfect for many medium to large businesses in America

Inquire now
MyDiary 400
$700*

per month

Includes 400 minutes

Excess: $2.15/minute*

SIGNUP BONUS: $30 credit

Initial setup from $50 depending on complexity

Perfect for many medium to large businesses in America

Inquire now
MyDiary 500
$855*

per month

Includes 500 minutes

Excess: $2.10/minute*

SIGNUP BONUS: $30 credit

Initial setup from $50 depending on complexity

Perfect for many medium to large businesses in America

Inquire now
MyDiary 600
$1,005*

per month

Includes 600 minutes

Excess: $2.10/minute*

SIGNUP BONUS: $30 credit

Initial setup from $50 depending on complexity

Ideal if a significant amount of time is typically spent with each caller

Inquire now
MyDiary 700
$1,160*

per month

Includes 700 minutes

Excess: $2.10/minute*

SIGNUP BONUS: $30 credit

Initial setup from $50 depending on complexity

Ideal if a significant amount of time is typically spent with each caller

Inquire now
MyDiary 800
$1,320*

per month

Includes 800 minutes

Excess: $2.10/minute*

SIGNUP BONUS: $30 credit

Initial setup from $50 depending on complexity

Ideal if a significant amount of time is typically spent with each caller

Inquire now
MyDiary 900
$1,470*

per month

Includes 900 minutes

Excess: $2.10/minute*

SIGNUP BONUS: $30 credit

Initial setup from $50 depending on complexity

Best value for organizations & companies with high call volumes

Inquire now
MyDiary 1000
$1,620*

per month

Includes 1,000 minutes

Excess: $2.05/minute*

SIGNUP BONUS: $30 credit

Initial setup from $50 depending on complexity

Best value for organizations & companies with high call volumes

Inquire now
Higher volume plan
Custom package

If you’re needing an appointment scheduling and Calendar management call answering service that caters for more than 1,000 minutes per month, then you’ll want to ask about our high-volume discounts

Inquire now

* Plus relevant sales tax. Refer to Terms & Conditions.


Your tools are our tools

We will use your preferred calendar (or practice management software for healthcare industry businesses) to add new clients/patients, schedule appointments and handle scheduling changes or appointment cancellations. We support other tools also, including CRMs and customer service software.


How it works

Bundle your MyDiary service

+ Virtual address

Choose a virtual address to enhance your image or expand into new territories, without expensive overheads or the need to relocate.

+ Phone numbers

Add multiple additional local numbers or toll-free numbers to the local number you receive for free with your live call answering package.

FAQs

A voicemail message is simply an electronic audio recording of the message that was left for you by a caller.  Using the Voicemail to Email service, voicemail messages are sent to you via email, so you can hear the original message left and save your messages for as long as you need.

When someone leaves you a new voicemail, you’ll instantly be sent an email with a .wav file attached.  Simply open this email and double click on the .wav file to play your voicemail message through your computer or phone audio.  As voicemail messages are sent electronically, they can be forwarded within your company just as you would any other email message.

Each voicemail message will be sent to you via email as a .wav file attachment.  This means you can listen to the original message through your phone or computer, store your voicemail messages for record-keeping and forward the message to anyone in the company who may need to act on it.  To open a .wav file, simply double click the attachment and it will play through your default audio player.

What our customers love

Excellent customer service. Getting started with something new always has its bumps, but these folks are SUPER responsive. A big help to my practice so far!
David Stewart
I highly recommend ReceptionHQ to any business looking to enhance their customer service and streamline their operations.
Radiant Day Spa
We had a great experience setting up our four restaurant accounts … it’s been a relief knowing that our guests’ calls and questions are being answered with care.
Sarah Keckler
I am a small business owner and having a live person take calls, book consultations, and take messages has been a game changer for me.
Angelina Torres

Trusted by more than 25,000 businesses


Find out more

Have questions? Please fill in your details and we’ll be in touch.

Want to try our call answering services for free?

Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

Want to try our call answering services for free?

Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

What does the free trial include?

The trial is based on our ReceptionistPlus service, with our team of virtual receptionists able to take messages and transfer calls based on your availability settings.

MyDiary

Reliable virtual reception service for an entire team

ReceptionistPlus is an ideal virtual reception solution for businesses who want calls answered with a customized greeting, call transfer options and messages sent instantly to any team member.


Creating exceptional caller experiences for your English-speaking or Spanish-speaking customers

US receptionists

The majority of our receptionists are in the US, with bilingual answering options and overflow support available.

24/7 live call answering

We operate all day, every day, so we can answer your calls around the clock if you turn on after-hours live answering.

Custom call greetings

Calls are answered with a fully customized greeting to ensure your callers enjoy a seamless experience.

Screening & transfers

Call screening and transfer options for unlimited staff or departments, so you only take the most important calls.

No lock-in contract

Month-to-month subscriptions and no cancellation fees mean flexibility to scale up (or down) as needs change.

Instant emails or texts

Receive email or SMS messages after each call, containing caller details and their reason for calling.

How it works

Score a sizzling Summer Blowout signup bonus

Going on vacation? Or just want more family time over summer break? Have our receptionists start handling your inbound calls, quote code SUMMER30 and get $30 top-up credit.

* Offer Conditions apply.

Score a sizzling Summer Blowout signup bonus

Going on vacation? Or just want more family time over summer break? Have our receptionists start handling your inbound calls, quote code SUMMER30 and get $30 top-up credit.

* Offer Conditions apply.

Score a sizzling signup bonus

Going on vacation? Or just want more family time over summer break? Have our receptionists start handling your inbound calls, quote code SUMMER30 and get $30 top-up credit.

* Offer Conditions apply.

ReceptionistPlus packages

Perfect for businesses of all sizes who want personalized call answering, call transfers and messaging for multiple staff


Small

Up to 50 calls per month

Medium

Up to 200 calls per month

Large

Up to 500 calls per month

Extra Large

Up to 800 calls per month

Enterprise

900+ calls per month

ReceptionistPlus
$35*

per month

Pay as you go

$2.99 per call*

SIGNUP BONUS: $30 credit

Great for reception overflow or intermittent use

Inquire now
ReceptionistPlus 25
$80*

per month

Includes 25 calls

Excess calls $2.99/call*

SIGNUP BONUS: $30 credit

Ideal for sole traders & small businesses with low call volumes

Inquire now
ReceptionistPlus 100
$245*

per month

Includes 100 calls

Excess calls $2.99/call*

SIGNUP BONUS: $30 credit

Suitable for small to medium size businesses anywhere in America

Inquire now
ReceptionistPlus 150
$365*

per month

Includes 150 calls

Excess calls $2.99/call*

SIGNUP BONUS: $30 credit

Suitable for small to medium size businesses anywhere in America

Inquire now
ReceptionistPlus 200
$480*

per month

Includes 200 calls

Excess calls $2.99/call*

SIGNUP BONUS: $30 credit

Suitable for small to medium size businesses anywhere in America

Inquire now
ReceptionistPlus 300
$715*

per month

Includes 300 calls

Excess calls $2.99/call*

SIGNUP BONUS: $30 credit

Ideal for medium to large businesses anywhere in America

Inquire now
ReceptionistPlus 400
$940*

per month

Includes 400 calls

Excess calls $2.99/call*

SIGNUP BONUS: $30 credit

Ideal for medium to large businesses anywhere in America

Inquire now
ReceptionistPlus 500
$1,170*

per month

Includes 500 calls

Excess calls $2.95/call*

SIGNUP BONUS: $30 credit

Ideal for medium to large businesses anywhere in America

Inquire now
ReceptionistPlus 600
$1,405*

per month

Includes 600 calls

Excess calls $2.95/call*

SIGNUP BONUS: $30 credit

Perfect for larger US businesses with higher call volumes

Inquire now
ReceptionistPlus 700
$1,630*

per month

Includes 700 calls

Excess calls $2.95/call*

SIGNUP BONUS: $30 credit

Perfect for larger US businesses with higher call volumes

Inquire now
ReceptionistPlus 800
$1,860*

per month

Includes 800 calls

Excess calls $2.90/call*

SIGNUP BONUS: $30 credit

Perfect for larger US businesses with higher call volumes

Inquire now
ReceptionistPlus 900
$2,090*

per month

Includes 900 calls

Excess calls $2.90/call*

SIGNUP BONUS: $30 credit

Best value for organizations & companies with high call volumes

Inquire now
ReceptionistPlus 1000
$2,320*

per month

Includes 1,000 calls

Excess calls $2.90/call*

SIGNUP BONUS: $30 credit

Best value for organizations & companies with high call volumes

Inquire now
Higher volume plans
Corporate packages

If you’re needing a telephone answering service that caters for more than 1,000 calls per month, then you’ll want to ask about our high-volume discounts

Inquire now

* Plus relevant sales tax. Refer to Terms & Conditions.


Let us manage your calls so you can manage your business

You can easily manage the receptionist’s greeting, call transfer availability and message preferences in real-time, plus add additional staff of departments as contacts for transfers or messages, using our online client portal or mobile app (iPhone and Android).

We answer within 4 rings

We take great pride in answering calls in less than 10 seconds on average.

We protect you against spam

We don’t charge for calls under 5 seconds or telemarketing calls.

We answer in less than 4 rings

We take pride in answering calls in under 10 seconds on average, to stop you losing frustrated callers to competitors.

We answer in less than 4 rings

We take great pride in answering calls in less than 10 seconds on average, so you avoid losing frustrated callers to your competitors.

Bundle your ReceptionistPlus service

+ Virtual address

Choose a virtual address to enhance your business’s image or expand into new territories, without expensive overheads or the need to relocate.

+ Phone numbers

Add multiple additional local numbers or toll-free numbers to the local number you receive for free with your live call answering package.

FAQs

A voicemail message is simply an electronic audio recording of the message that was left for you by a caller.  Using the Voicemail to Email service, voicemail messages are sent to you via email, so you can hear the original message left and save your messages for as long as you need.

When someone leaves you a new voicemail, you’ll instantly be sent an email with a .wav file attached.  Simply open this email and double click on the .wav file to play your voicemail message through your computer or phone audio.  As voicemail messages are sent electronically, they can be forwarded within your company just as you would any other email message.

Each voicemail message will be sent to you via email as a .wav file attachment.  This means you can listen to the original message through your phone or computer, store your voicemail messages for record-keeping and forward the message to anyone in the company who may need to act on it.  To open a .wav file, simply double click the attachment and it will play through your default audio player.

What our customers say on Google

We have been using them since we started and can not say enough great things about their service! Great call quality and professionalism!
JD Webster 1 month ago
ReceptionHQ has been a lifesaver. They have made it to where we can focus on our day-to-day business and not worry about the soliciting phone calls.
Nicole Tamayo 2 months ago
ReceptionHQ is a stellar answering service. They provide such excellent service that my clients think I have a full time paid staff… and the price is very affordable.
Jennipher Williams 3 months ago
ReceptionHQ has been a game-changer for our business! The service seamlessly integrates with our operations, saving us time and improving client interactions.
Miss Mathis 4 months ago
Previously I’d be interrupted regularly or let things go to voicemail and play phone-tag. Now ReceptionHQ saves me a tremendous amount of time and frustration!
Rachel Barnett 11 months ago
I’ve just started my fifth year with ReceptionHQ. Love the service. Even have some of my clients on it. Very professional. Very reliable. Simple to implement.
Tom Sheehan 1 year ago
After our one-week trial of ReceptionHQ, we knew we needed this for our business. We couldn’t believe we had missed 50 calls in a week’s time for our small business.
Katie Vivian 2 years ago

Trusted by more than 25,000 businesses


Find out more

Have questions? Please fill in your details and we’ll be in touch.

Want to try our call answering services for free?

Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

Want to try our call answering services for free?

Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

What does the free trial include?

The trial is based on our ReceptionistPlus service, with our team of virtual receptionists able to take messages and transfer calls based on your availability settings.

receptionistplus

Need a call answering virtual assistant?

Give your callers the extra attention they deserve! On a MyAssistant plan, we can capture more information from your callers, submit leads to your sales team, take product orders or even process payments.


Ideal bilingual answering service for businesses with tasks that require more interaction

US receptionists

The majority of our receptionists are in the US, with bilingual answering options and overflow support available.

24/7 live call answering

We operate all day, every day, so we can answer your calls around the clock if you turn on after-hours live answering.

Custom call scripting

Calls are answered with your customized script to ensure your callers receive a consistent experience.

Screening & transfers

Call screening and transfer options for unlimited staff or departments, so you only take the most important calls.

Webforms & CRMs

Caller information can be entered into your webforms or CRMs so we fit seamlessly into your business.

No lock-in contract

Month-to-month subscriptions and no cancellation fees mean flexibility to scale up (or down) as needs change.


Let us manage your calls so you can manage your business

You can easily manage the receptionist’s greeting, responses to FAQs, details to be collected from each caller, call transfer availability and message preferences in real-time, plus add additional staff of departments as contacts for transfers or messages, using our online client portal or mobile app (iPhone and Android).

Score a sizzling Summer Blowout signup bonus

Going on vacation? Or just want more family time over summer break? Have our receptionists start handling your inbound calls, quote code SUMMER30 and get $30 top-up credit.

* Offer Conditions apply.

Score a sizzling Summer Blowout signup bonus

Going on vacation? Or just want more family time over summer break? Have our receptionists start handling your inbound calls, quote code SUMMER30 and get $30 top-up credit.

* Offer Conditions apply.

Score a sizzling signup bonus

Going on vacation? Or just want more family time over summer break? Have our receptionists start handling your inbound calls, quote code SUMMER30 and get $30 top-up credit.

* Offer Conditions apply.

MyDiary packages

Perfect when you need appointments booked


Small

Up to 50 minutes per month

Medium

Up to 200 minutes per month

Large

Up to 500 minutes per month

Extra Large

Up to 800 minutes per month

Enterprise

900+ minutes per month

MyDiary
$49*

per month

Pay as you go

$2.20/minute*

SIGNUP BONUS: $30 credit

Initial setup from $50 depending on complexity

A great starting package if your call lengths or volumes are unknown

Inquire now
MyDiary 25
$99*

per month

Includes 25 minutes

Excess: $2.20/minute*

SIGNUP BONUS: $30 credit

Initial setup from $50 depending on complexity

Ideal for sole traders & small businesses with low call volumes

Inquire now
MyDiary 50
$139*

per month

Includes 50 minutes

Excess: $2.20/minute*

SIGNUP BONUS: $30 credit

Initial setup from $50 depending on complexity

Ideal if you average about 20 calls 1-3 minutes long each month

Inquire now
MyDiary 150
$295*

per month

Includes 150 minutes

Excess: $2.15/minute*

SIGNUP BONUS: $30 credit

Initial setup from $50 depending on complexity

Ideal if you average about 60 calls 1-3 minutes long each month

Inquire now
MyDiary 200
$365*

per month

Includes 200 minutes

Excess: $2.15/minute*

SIGNUP BONUS: $30 credit

Initial setup from $50 depending on complexity

Ideal if you average about 80 calls 1-3 minutes long each month

Inquire now
MyDiary 300
$530*

per month

Includes 300 minutes

Excess: $2.15/minute*

SIGNUP BONUS: $30 credit

Initial setup from $50 depending on complexity

Perfect for many medium to large businesses in America

Inquire now
MyDiary 400
$700*

per month

Includes 400 minutes

Excess: $2.15/minute*

SIGNUP BONUS: $30 credit

Initial setup from $50 depending on complexity

Perfect for many medium to large businesses in America

Inquire now
MyDiary 500
$855*

per month

Includes 500 minutes

Excess: $2.10/minute*

SIGNUP BONUS: $30 credit

Initial setup from $50 depending on complexity

Perfect for many medium to large businesses in America

Inquire now
MyDiary 600
$1,005*

per month

Includes 600 minutes

Excess: $2.10/minute*

SIGNUP BONUS: $30 credit

Initial setup from $50 depending on complexity

Ideal if a significant amount of time is typically spent with each caller

Inquire now
MyDiary 700
$1,160*

per month

Includes 700 minutes

Excess: $2.10/minute*

SIGNUP BONUS: $30 credit

Initial setup from $50 depending on complexity

Ideal if a significant amount of time is typically spent with each caller

Inquire now
MyDiary 800
$1,320*

per month

Includes 800 minutes

Excess: $2.10/minute*

SIGNUP BONUS: $30 credit

Initial setup from $50 depending on complexity

Ideal if a significant amount of time is typically spent with each caller

Inquire now
MyDiary 900
$1,470*

per month

Includes 900 minutes

Excess: $2.10/minute*

SIGNUP BONUS: $30 credit

Initial setup from $50 depending on complexity

Best value for organizations & companies with high call volumes

Inquire now
MyDiary 1000
$1,620*

per month

Includes 1,000 minutes

Excess: $2.05/minute*

SIGNUP BONUS: $30 credit

Initial setup from $50 depending on complexity

Best value for organizations & companies with high call volumes

Inquire now
Higher volume plan
Custom package

If you’re needing an appointment scheduling and Calendar management call answering service that caters for more than 1,000 minutes per month, then you’ll want to ask about our high-volume discounts

Inquire now

* Plus relevant sales tax. Refer to Terms & Conditions.


Your tools are our tools

We can use webforms or your preferred CRM to submit leads, raise support tickets via your preferred customer service software and utilize online collaboration tools. We support other tools also, including for appointment-scheduling on our MyDiary plans.


How it works

Bundle your MyAssistant service

+ Virtual address

Choose a virtual address to enhance your image or expand into new territories, without expensive overheads or the need to relocate.

+ Phone numbers

Add multiple additional local numbers or toll-free numbers to the local number you receive for free with your live call answering package.

FAQs

A voicemail message is simply an electronic audio recording of the message that was left for you by a caller.  Using the Voicemail to Email service, voicemail messages are sent to you via email, so you can hear the original message left and save your messages for as long as you need.

When someone leaves you a new voicemail, you’ll instantly be sent an email with a .wav file attached.  Simply open this email and double click on the .wav file to play your voicemail message through your computer or phone audio.  As voicemail messages are sent electronically, they can be forwarded within your company just as you would any other email message.

Each voicemail message will be sent to you via email as a .wav file attachment.  This means you can listen to the original message through your phone or computer, store your voicemail messages for record-keeping and forward the message to anyone in the company who may need to act on it.  To open a .wav file, simply double click the attachment and it will play through your default audio player.

What our customers love

ReceptionHQ has been a game-changer for our business! The service seamlessly integrates with our operations, saving us time and improving client interactions.
Miss Mathis
I have used ReceptionHQ for a short time for my insurance agency, but I’m very impressed with their service. It is affordable and easy to get set up.
Michael Smith
We had a great experience setting up our four restaurant accounts … it’s been a relief knowing that our guests’ calls and questions are being answered with care.
Sarah Keckler
ReceptionHQ is our extended team and our company has been able to scale thanks to ReceptionHQ!
Adrienne Bryant
ReceptionHQ are great. In my own practice their virtual reception service helps out greatly. I now have time to do real work, instead of answering all of my calls.
Quinton Spencer, The Spencer Law Firm
Solution-oriented, forward-thinking company … the time and money saved by implementing ReceptionHQ is one of the best business decisions we have made!
Ken
Saved me loads of time and freed me up to concentrate on my work.
Jane Kemp

Trusted by more than 25,000 businesses


Find out more

Have questions? Please fill in your details and we’ll be in touch.

Want to try our call answering services for free?

Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

Want to try our call answering services for free?

Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

What does the free trial include?

The trial is based on our ReceptionistPlus service, with our team of virtual receptionists able to take messages and transfer calls based on your availability settings.

myassistant

Never miss a call & get messages instantly

With MessageExpress, our friendly, professional virtual receptionists take your caller’s message and send it instantly to you via email or SMS so you can respond when it’s convenient.


A messaging service that ensures customers always speak to a human

US receptionists

The majority of our receptionists are in the US, with bilingual answering options and overflow support available.

24/7 live call answering

We operate all day, every day, so we can answer your calls around the clock if you turn on after-hours live answering.

Personalised greetings

Calls are answered in your business name to ensure your callers enjoy a seamless experience.

Instant emails or texts

Free SMS and/or email messages sent instantly after each call, including caller details and the reason for their call.

Toll-free numbers

Forward your existing business number to the free local number provided or upgrade to a toll-free number.

No lock-in contract

Month-to-month subscriptions and no cancellation fees mean flexibility to scale up (or down) as needs change.

How it works

Score a sizzling Summer Blowout signup bonus

Going on vacation? Or just want more family time over summer break? Have our receptionists start handling your inbound calls, quote code SUMMER30 and get $30 top-up credit.

* Offer Conditions apply.

Score a sizzling Summer Blowout signup bonus

Going on vacation? Or just want more family time over summer break? Have our receptionists start handling your inbound calls, quote code SUMMER30 and get $30 top-up credit.

* Offer Conditions apply.

Score a sizzling signup bonus

Going on vacation? Or just want more family time over summer break? Have our receptionists start handling your inbound calls, quote code SUMMER30 and get $30 top-up credit.

* Offer Conditions apply.

MessageExpress packages

Call answering and message-taking for one individual or team


Small

Up to 50 calls per month

Medium

Up to 300 calls per month

Large

400+ calls per month

MessageExpress
$25*

per month

Pay as you go

$1.99 /call*

SIGNUP BONUS: $30 credit

Great for reception overflow or intermittent use

Inquire now
MessageExpress 25
$49*

per month

Includes 25 calls

Excess calls $1.99/call*

SIGNUP BONUS: $30 credit

Ideal for mobile professionals and sole traders

Inquire now
MessageExpress 100
$160*

per month

Includes 100 calls

Excess calls $1.90/call*

SIGNUP BONUS: $30 credit

Suitable for medium size businesses

Inquire now
MessageExpress 200
$305*

per month

Includes 200 calls

Excess calls $1.80/call*

SIGNUP BONUS: $30 credit

Suitable for medium to large businesses

Inquire now
MessageExpress 300
$440*

per month

Includes 300 calls

Excess calls $1.80/call*

SIGNUP BONUS: $30 credit

Suitable for large businesses with higher call volumes

Inquire now
MessageExpress 400
$580*

per month

Includes 400 calls

Excess calls $1.80/call*

SIGNUP BONUS: $30 credit

Incredible value investment for companies with high call volumes

Inquire now
MessageExpress 500
$690*

per month

Includes 500 calls

Excess calls $1.75/call*

SIGNUP BONUS: $30 credit

Ultimate value for companies with high call volumes

Inquire now
Higher volume plan
Custom package

Please get in touch to request a quote for a MessageExpress package based on your call volumes

Inquire now

* Plus relevant sales tax. Refer to Terms & Conditions.


Let us manage your calls so you can manage your business

You can easily manage your greeting and message preferences in real-time, using our online client portal, or through our mobile app (iPhone and Android).

We answer within 4 rings

We take great pride in answering calls in less than 10 seconds on average.

We protect you against spam

We don’t charge for calls under 5 seconds or telemarketing calls.

We answer in less than 4 rings

We take pride in answering calls in under 10 seconds on average, to stop you losing frustrated callers to competitors.

We answer in less than 4 rings

We take great pride in answering calls in less than 10 seconds on average, so you avoid losing frustrated callers to your competitors.

Bundle your MessageExpress service

+ Virtual address

Choose a virtual address for your business to enhance your image or expand into new territories, without expensive overheads or the need to relocate.

+ Phone numbers

Add multiple additional local numbers or toll-free numbers to the local number you receive for free with your live call answering package.

FAQs

A voicemail message is simply an electronic audio recording of the message that was left for you by a caller.  Using the Voicemail to Email service, voicemail messages are sent to you via email, so you can hear the original message left and save your messages for as long as you need.

When someone leaves you a new voicemail, you’ll instantly be sent an email with a .wav file attached.  Simply open this email and double click on the .wav file to play your voicemail message through your computer or phone audio.  As voicemail messages are sent electronically, they can be forwarded within your company just as you would any other email message.

Each voicemail message will be sent to you via email as a .wav file attachment.  This means you can listen to the original message through your phone or computer, store your voicemail messages for record-keeping and forward the message to anyone in the company who may need to act on it.  To open a .wav file, simply double click the attachment and it will play through your default audio player.

What our customers love

Excellent answering service. I am an attorney with several businesses and ReceptionHQ has helped manage my calls.
Cesar Zuniga
ReceptionHQ has been a game-changer for our team … accurate and immediate messages from the RHQ team have been instrumental to our continued success.
Barbara Richards, United Faith Mortgage
Groundwork Group have partnered with ReceptionHQ for the past 7 years … we could not run our business without them.
Stephen Beeby, Groundwork Group
I could never actually answer the phone and that always annoyed customers and even lost me some … (with ReceptionHQ) the results have been amazing.
Greg Fultz
The activation of my service was seamless and instant … exceptional support and attention to detail made the entire process enjoyable.
Jonas Kastner

Trusted by more than 25,000 businesses


Find out more

Have questions? Please fill in your details and we’ll be in touch.

Want to try our call answering services for free?

Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

Want to try our call answering services for free?

Put America’s leading virtual receptionist solution to the test! We’re ready to answer your phone FREE for 7 days.

What does the free trial include?

The trial is based on our ReceptionistPlus service, with our team of virtual receptionists able to take messages and transfer calls based on your availability settings.

messageexpress
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☀️ SUMMER BLOWOUT SPECIAL: Get an answering service $30 signup bonus   Learn more

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